The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service...
25000 Php
...follow up on inquiries and resolve issues.
Identify and resolve customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH...
Handles coordination with customer as to their booking requirements. Prepares Job Order or instructions to support department. Prepares report as requested by the Department Manager. Updates the customer on the status of their shipments. Provides details of shipments to...
18000 Php
Customer Service Representative for Cargo Services Operations.
Flight monitoring and auditing shipment documentations.
Constant communication with client using email and system messaging.
Qualifications:
· Graduate of any 4-year course with Bachelor’s degree
....
...procedures.
• Gathers information, , researches/resolves queries and logs customer calls.
• Communicates relevant alternatives for completion in a timely fashion.
• Informs clients about expert services to choose from and determines customer requirements.
• Provides...
32000 Php
QUALIFICATIONS:
High School Diploma required
1-2+ year’s Customer Service/Call Center experience preferred, face-to-face customer service... ...preferred
Experience with Salesforce.com CRM preferred
Basic computer skills required
Ability to communicate clearly and...
21000 Php
...Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
Qualifications:
* With or without BPO Experience
* At least High School...
JOB SUMMARY:
Customer Service Representative directly interfaces with customers on-line. Manage inquiries, follow-up calls and complaints. Process and modify requests using available online system modifications.
KEY TASK RESPONSIBILITIES:
1. CALL MANAGEMENT/ACCURACY...
25000 Php
Qualifications:
· Must be a College Graduate - No BPO Experience
· Excellent verbal and written communication skills
· Strong customer service and problem-solving skills
· Ability to remain calm and professional in challenging situations
· Strong multitasking and...
25000 Php
...Client standards.
● Ensure one-call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
We are currently hiring for the following accounts:
Customer Service
Technical Support
Travel Account
Hotel Reservation Account...
28000 Php
We are seeking highly motivated and customer-oriented individuals to join our team as Call... ...of vacant positions: (HIRING)
Customer Service Representative
Technical Support Representative... ...old and above
At least Conversant / Basic English
Strong active listening skills,...
...Preferrably IT Graduates)
More than 2 years of experience in online customer service with discretion. Answer customer questions on timely manner... ...for after-sales customer service. Help customers solve basic problems.
Report bugs in technology to head office. to...
...alerts of incoming shipments of Epson Precision accounts and notify customers, terminal offices and sales.
2 Follow-up advance copy of... ...communication skills.
4 Computer Literate, particularly in Basic Window Operating System such as Microsoft Word, Excel, Powerpoint...
...Central point to handle exceptions / customer requests / issues / complaints / disputes... ...the company in order to support Customer Service activity
Share knowledge and best practices... ...and interpersonal skills
Must have basic PC workstation skills in Windows, Excel,...
...JOB DUTIES AND RESPONSIBILITIES
FUNCTIONS
1. CUSTOMER SERVICE – EXPORT / IMPORT
Process customer requests and ensure they comply with... ...average communications and interpersonal skills
Must have basic PC workstation skills in Windows, Excel, Word, and PowerPoint...
...Handles the job file preparation for all account
Handles the checking of all operation/processing status on daily basis
Updates customers on the status of their shipments, etc.
Prepares the weekly report on production
Sends quotation/rates to the clients...
...than half a year of experience in shopeelazadafacebook e-commerce customer service, or manual pre-salesafter-sales customer service in an independent online station, and be able to understand the basic working logic of e-commerce customer service. Priority will be given...
...As an Customer Service Provider, you'll provide top-tier support via phone, email, and chat ensuring complete customer satisfaction. To answer inquiries and provide information with regards our services while making sure that every case is properly documented and all...
...department.
Ensures adequate action and reports on complaint of customers.
Secures all necessary information and documents from... ....
Serves as back-up for the preparation of various Customer Service Reports.
Be able to assist the customer service department on...
...shipment and record file to folder
Other tasks as may be assigned, required, or needed
Qualifications:
Bachelor's Degree in Customs Administration or any business-related courses
With at least 1-2 years of working experience in a logistics company or shipping...
...This position is responsible in dealing with customers’ (internal and external) inquiries, provide cargo status information and maintain effective communication in order to achieve service excellence.
Duties and Responsibilities:
To handle all customers' inquiries...
...We are seeking a motivated and customer-focused individual to join our team as a Customer Service Staff in Superstore. As a Customer Service Staff, you will be the primary point of contact for our clients and will be responsible for providing exceptional service to ensure...
...Participate in the formulation of new processes and its implementation. Checks and monitors transmissions and other requirements of customers and ensure accuracy, integrity and timeliness.
Duties and Responsibilities
Establish close coordination and good rapport...
...company located in South East Asia with businesses related to IT Services , Online Games, Casino games, Crypto Exchange Platform where we... .... We are guided by a commitment to excellence, innovation, and customer satisfaction.
Job Description:
We are seeking a talented...
The typical restaurant crew member completes a variety of food preparation, customer transaction and sanitation jobs. A main responsibility during the shift is to take customer orders and process payments. They may also work on preparing and expediting food orders. In...
Job Description
Work place : Pearl plaze
Work hours: 12 hours per day
Days off: 2 days per month
If native Thai :
Salary: 65K php after 3 months, 70K php , after 3 months
If Filipino 40K start after 3 month 45K, Filipino with 5K allowance per month
...you will be at the forefront of giving personalized and quality service to our clients. From processing of financial transactions for... ...deposits, withdrawals, encashment, payments, etc.)
Assessing customer needs and referring complaints to the Branch Manager for prompt...
...Manage incoming calls from customers.
Assess customer’s needs and guide the customer accordingly.
Use customer service and critical thinking skills to resolve the customers’ issues and ease their concerns.
Maintain acceptable call lengths while remaining friendly...
18 Php
Job Qualifications:
• Graduate of Customs Administration or Logistics Management course preferred a Licensed Customs
• Broker but not... ...activity through the Bureau of Customs (BOC) Value Added-Service-Provider (VASP) in compliance with the E2M system.
• Assist and...
...Job Function:
Responsible in attending and handling customer transactions on merchandise return/exchange, SM Advantage Card process... ..., pick up counter parcels, gift wrapping items, gift delivery service and Item Left by Customer (ILC).
Responsibilities:
Operate...