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- ...understanding of internal systems, sales processes, and partner-facing applications. Key Responsibilities Customer Support & Quoting... ...processing requirements within established timelines. Develop and maintain a strong understanding of assigned accounts, including...
- ...Functions Scrub calls for billing purposes. Create and submit AFQs. Submit invoices to customers through TPS, mail, and other applicable channels. Review calls from prior days to ensure completion. Close calls in TPS. Manage TPS invoice rejections and...
- ...improve operational efficiency and customer experience. Stay informed about company processes, tools, go-to-market strategies, and developments within the Information Technology industry. Team Collaboration Work closely with cross-functional teams to resolve...
- ...comfortable working across changing priorities and different types of roles. Strong drive to learn and improve – willing to continuously develop recruitment knowledge, skills, and approaches. Tools ATS: ADP, although experience with other ATS platforms is acceptable....
- ...needed. High level of attention to detail. Microsoft Licensing knowledge is an asset. Proficiency in Microsoft Office applications, including: Outlook Excel PowerPoint Word Microsoft Teams ~ Working knowledge of SFDC (Salesforce) and SAP is...