Duties and Responsibilities:
• Able to effectively analyze ad report on all aspects of day-to-day operations
• Ability to download,... ...to be published
• Trend analysis to be done and data for various time periods readily available
• Reports to be generated and published...
VCC Link, Inc.
Taguig
17 days ago
Job Description:
Monitor agent status in real-time.
Monitors inbound operations to ensure optimal staffing levels.
Evaluate adherence and take immediate action to improve performance.
Facilitates real-time discussions with necessary stakeholders.
Responsible in processing...
Kinect Incorporated
Quezon City
11 days ago
• Must have at least 2 years of real time analyst experience in a BPO company
• Must be proficient in English
• Schedule: Shifting schedule (including weekends) and may work during holidays
• Salary: 35k - 40k (ALL IN - still depends on their work experience)
• Work...
DEMPSEY RESOURCE MANAGEMENT INC.
Taguig
25 days ago
35000 Php
• Must have at least 2 years of real time analyst experience in a BPO company
• Must be proficient in English
• Schedule: Shifting schedule (including weekends) and may work during holidays
• Salary: 35k - 40k (ALL IN - still depends on their work experience)
•...
Dempsey
Taguig
2 days ago
32000 Php
Qualifications:
College Degree: w/ more than 2 years related Exp. Either Forecasting / Scheduling
Start date: TBA
Salary: 30K to 32K
Shift: Shifting
Work Set Up: Onsite in Pasig
VCC Link, Inc.
Muntinlupa
10 days ago
...Quickbooks
- Must be available to work US Hours
- Manage emails and correspondence
- Integrate and update software systems
- Data... ...experience preferred
- Proficiency in QuickBooks
- Available for full-time employment for 1-2 years
- Willingness to travel locally as...
CROSS COUNTRY SOLUTIONS
Makati
25 days ago
Job Overview:
WFM Real Time Analyst interpret, analyze, rate, and make recommendations to improve the workforce in order to reduce overheads and increase customer satisfaction and experience. They are responsible for preparing and managing staffing and scheduling to ensure...
Universal Access and System Solution Inc.
Angeles City
more than 2 months ago
Main Responsibilities:
Manage the call volume, real time monitoring of intraday, and program break schedules.
Assist operations to maintain service level and create valuable report to do forecasting
Generate ideas for process and service improvement planning.
Use trends...
Gratitude Philippines
Taguig
26 days ago
35000 Php
...least 2 years in college of any course OR must have graduated from a 2-year vocational course.
1-3 years of experience in KYC, KYB and Anti-Money Laundering Compliance
Must have proficiency in MS Office Suite and G Suite (Google).
Good written and verbal communication...
VCC Link, Inc.
Makati
6 days ago
15000 Php
*Answer and direct phone calls with suppliers
*Organize and schedule appointments with suppliers and contractors
*Develop and maintain a filling system
*Update and maintain office/facilities monitoring
*Order office supplies and research new deals and suppliers...
FAIRY SKIN BEAUTY PRODUCT CORPORATION
Cabanatuan City, Nueva Ecija
13 days ago
29000 Php
Your Key Responsibilities
• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries.....
Aspire Global Solutions
Quezon City
9 days ago
...employees ensuring that everything is in accordance with the policies and standards set by the customer centres.
Sending of email... ...tasks are documented and updated in the Instruction Manual
Secure timely operation and escalation of issues to Management
Other tasks...
Epiroc Philippines Inc.
Biñan City, Laguna
6 days ago
...JOB SUMMARY
The Systems and Methods Manager is responsible for the review, distribution, and safekeeping of the company’s policies and procedures. This position is expected to collaborate with business units to ensure their policies and procedures are complete, clear...
...sure that you can be scheduled for an online / onsite assessment and interview ASAP***
WORK LOCATION: Taguig City
WORK SCHEDULE:... ...Graduate | College Graduate
- Must have at least 2 years of Real Time Analyst experience in a BPO company
- Must be proficient in English
Dempsey Resource Management Inc.
Taguig
24 days ago
HR Learning and Leadership Development Senior Analyst
Location: Mandaluyong City
DUTIES/RESPONSIBILITIES:
Understand respective needs of individuals and teams. Identify or develop existing learning assets, creating viable solutions. Deploy knowledge, collaboration...
Neksjob Philippines
Mandaluyong
2 days ago
40000 Php
...highly trained professionals, located in the Philippines, seamlessly integrates with companies in the United States, offering a unique and cost-effective approach to meet staffing needs.
This role offers an exciting opportunity to contribute to a dynamic team and play...
Interlink Global Talent
Baguio
8 days ago
...Description:
As a Workforce Management (WFM) Analyst (RTA), you will be responsible for the... ...that may impact service levels (SL’s) and take the appropriate to resolve or reduce... ...solve problems as they may arise with real time intervention.
Include but not limited to...
...TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.
TDCX helps clients, including many of the world’s best brands, achieve...
...individuals like you to join our awesome team! Be the next Real Time Analyst for our Transcom Pasig site.
Join our Transcom Family as a... ...level agreements. This will include - serve as the call traffic and trending analyst for the assigned operations, provide real time...
...Job Title: ANALYST, REAL TIME
Work arrangement: On-site (Paco, Manila)
Work schedule: Night shift
Job Summary
Main Objectives and Duties:
# Communicates any system downtimes to all stakeholders. - Escalates any system downtime and tool issues to...
...dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
The Role: Methods Engineer
The Methods Engineer is responsible for implementing...
Schneider Electric
Cavite City, Cavite
3 days ago
#BeMore!
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an... ...productivity and profitability goals.
Facilitates real-time discussions with necessary stakeholders.
Completes root-cause...
~ Develop robust staffing plans utilizing historical data and forecast analysis to accomplish customer demand and service level objectives... ...needs and cost optimization.
~Update the schedule in real-time, and adjust staff availability, shift times, and training requirements...
...Real Time Analyst
22,000.00 - 25,000.00
Your career as a Scheduler will hone your analytical and strategic skills by managing the development of robust staffing plans and forecasting analysis to meet customer demand and service level objectives.
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Job Summary...
...JOB SUMMARY:
The Methods Officer will be in-charge of the preparation and publication of comprehensive policies and procedures manual for the use of branches and Head Office units of the Bank. He / She analyze procedural workflow and recommend changes in systems and...
...Real Time Analyst
Position Purpose:
The Resource Management Analyst produces and delivers useful, accurate, and timely information and recommendations to internal and external customers. Incorporates the use of advanced technology to measure, evaluate and report...
...pioneer campaign in BGC, Taguig.
Workforce Analyst – Scheduler is responsible in creating forecasts, scheduling, capacity planning and other workforce reports requested. Provides... ...coordinating with operations, MIS and Real time analysts on a weekly basis on schedule plan...
Infosys BPM
Taguig
2 days ago
...SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to... ...and Collectively Bring Joy.
The Workforce Management- Real Time Analyst serves as the primary person in charge of ensuring staffing plans...
SupportNinja
Manila
3 days ago
...hiring is for TSD Global (A Movate Company)
Job description:
The Real Time Analyst, Workforce Management plays an integral role in assisting Contact Center Operations in achieving service and productivity objectives. This position is responsible for daily reporting,...
...As Real Time Analyst , You Will…
. Monitor real-time and non-real-time queues and adherence reports to ensure service level and response time objectives are met
. Ensure effective and efficient utilization of resources
. Create, Maintain, and Evaluate large...