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- Work Setup: Onsite (Cebu City) Shift: Flexible to any shift schedule Required Qualifications: > Bachelor's degree > At least 1 year of relevant experience as a Travel Consultant or in a similar role in the BPO industry > Prior experience with GDS platforms such ...
TASQ Staffing Solutions, Inc.
Cebu14 hours ago - This is a remote position. Job Highlights Contract: Independent Contractor Schedule: Mon-Fri 10AM to 4PM GMT2 (Sofia Bulgaria time zone) Client Timezone: Sofia Bulgaria Client Overview A rapidly scaling digital marketing company offering comprehensive ...
- ...Smarter Location: Work from Home Salary: $1,500 per month Job Description: Venture Smarter seeks dynamic and reliable Call Center Agents to join our growing team. As a Call Center Agent, you will assist customers with inquiries, troubleshoot issues, and provide...
Venture Smarter
Cebua month ago - CONCENTRIX - the #1 BPO in the industry - where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization...
#1BPO
Cebu18 days ago - Job Description We are seeking a highly motivated Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring their satisfaction. Location: IT PARK, CEBU...
Trinity Workforce Solutions Inc.
Cebu15 days ago - About the job: Customer Service Representative - Cebu TASQ is looking for aspiring call center agents who are conversant in English. What awaits you? Competitive Salary HMO Performance Incentives Qualifications: January 9, 2026 batch *SHS Graduate, completed...
TASQ Staffing Solutions
Cebua month ago - We are seeking a passionate and driven Customer Service Agent to join our dynamic team based in Cebu City. In this full-time role, you will be responsible for delivering exceptional customer service to clients in the telecommunications industry. Working in a collaborative...
TORCH Solutions
Cebua month ago - Join Our Family & Thrive! Up to ₱28K + Unbeatable Benefits Await! (Phone Interview Only) Imagine a job where you're valued, supported, and rewarded. That's what we offer! Get hired quickly with a simple phone interview and enjoy a fantastic salary of up to ₱28,000 per...
Orbit Teleservice NCR
Cebu26 days ago - Qualifications Good communication and listening skills (English proficiency preferred). Education: At least High School or Senior High School Graduate. Basic computer literacy Why Join Us Paid Training Competitive Salary + Bonuses HMO and Other Benefits Career...
BPO Hiring
Cebua month ago - ...easy access, strong support, and real career growth? Foundever Robinsons Galleria Cebu is hiring—perfect for newbies and experienced agents alike. Why Choose Foundever Robinsons Galleria Cebu? Newbie-Friendly Hiring - no BPO experience required Pre-Assessment...
Foundever Philippines
Cebu5 days ago - Alorica Cebu Apas Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Ready to start (or restart) your BPO career in a supportive, growth-focused environment? Alorica Cebu - Apas is now hiring Customer Service...
Alorica Philippines
Cebu18 days ago - FOUNDEVER CEBU IS HIRING! Customer Service Representatives | Voice & Non-Voice Accounts Cebu City, Cebu Looking for a BPO job with NO call center experience required? Foundever Cebu is now hiring Customer Service Representatives for international accounts. This ...
Foundever Philippines
Cebua month ago - ...career at one of the top BPO companies in the Philippines? Alorica is excited to offer you the chance to join our team as a Call Center Agent. Whether you're new to the industry or experienced, we’ll guide you every step of the way! The only job post that offers...
Alorica Philippines
Cebu19 days ago - ...Concentrix Cebu! Looking for an opportunity to grow with one of the world’s top BPO companies? Concentrix is now hiring Call Center Agents at our Cebu site! Whether you’re just starting out or have experience, we’ve got the right role for you. Accounts Available:...
Concentrix Philippines
Cebua month ago - As a call center agent you will: Handle customer inquiries via phone, Provide effective solutions to customer concerns and Maintain a polite and professional approach to ensure high-quality service. Requirements. High School or Senior High School graduate Confident...
BPO Hiring
Cebua month ago - ...well as data reporting on the team's performance. Performs administrative duties for the team (i.e. payroll templates). ● Motivates agents to perform at their maximum capacity in order to fulfill professional growth targets, enhance the productivity of the account, and...
- ...escalation techniques and problem-solving strategies. Provide ongoing support in managing customer behavior challenges ensuring that agents remain calm empathetic and professional in all interactions. Assist with training programs that focus on soft skills behavioral...
- ...counseling, direction and resolution. ~ Ensure to write and administer performance reviews for skills improvement. ~ Manage nesting agents to ensure proper performance before moving to the operations floor. ~ Incorporate performance interventions to accelerate...
- ...designing of new training content Monitor calls on Soft Skills Process & Compliance Parameters Provide Coaching & Feedback to enhance agent performance Analyze Audit data Compliance Communication & Process related data. Prepare & Implement action plans Keep the...
- ...with company standards and client policies. Performance Coaching: Provide detailed constructive feedback and coaching sessions to agents to enhance customer satisfaction (CSAT) and KPIs. Data Analysis: Collaborate with the Training & Quality Manager to identify...
- ...to optimize call-handling processes. Troubleshoot user-reported issues via the ticketing system; provide support to call center agents and supervisors. Enhance automation and integrations within the calling platform. Collaborate on third-party integrations including...
- ...Responsibilities: Review analyse and interpret processing instructions applications and work request correspondence from underwriters and agents. Provide rating and processing support for lines of business and multi-state accounts. Process underwriting policy issuance...
- ...needs. Develop and execute strategic sales plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance. Track and report on sales performance metrics provide insights for improvement and implement best practices...
- .... Preparing settlement figures (including contacting relevant authorities to confirm amounts owing) Liaising with real estate agents to confirm deposit amounts. Opening files in LEAP to produce initial documents / cost disclosures/letters (precedent based) Ordering...
- ...Responsibilities: Review analyse and interpret processing instructions applications and work request correspondence from underwriters and agents. Navigate interpret and analyse Insurance Services Office (ISO) rating manuals to review methodologies and rules for manual...
- ...owners to focus on big-picture business growth. Our deep investment in AI and workflow automation, including our proprietary AI agent Delphi , empowers our team to seamlessly deliver financial services at scale. Launched in early 2020, Visory is a fast-growing...
- ...technical team on how to integrate RChilli API to SAP SuccessFactors job requisitions and candidate modules Configure/Create AI agents in SAP SuccessFactor application focused on automating recruiting processes leveraging RChilli solutions. Provide end-to-end...
- ...within the team. Expertise in multiple ServiceNow Applications ITSM (Incident Problem Request Change) Employee Centre Virtual Agent ServiceNow CMDB configuration Integrations and Integration Hub Employee Center Configuration MID server implementation and...
- ...clarity, and accountability. Position Overview At Fridays, our Customer Service Representatives are more than support agents—they are patient advocates. This role requires a strong balance of emotional intelligence, attention to detail, and adaptability. You...
- ...problem-solver during high-emotion events What This Role Is NOT To be explicit this role is not : A retail travel agent role A discount-driven sales role A call-centre booking role If thats your background this is not the right fit. Requirements...
