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- ...customer service skills. In addition to this, trainers provide cross training, new product training, updates, refreshers, and recursive... ...Updating and Maintaining Knowledge : Takes calls meeting the account weekly quota; Performs quality audits to meet the account weekly...
- ...Summary The Trainer / Senior Trainer – Credit Card Operations is responsible for designing, delivering, and evaluating high-impact training programs across Customer Service, Collections, Credit Bureau Disputes, Fraud Investigation, and Chargeback Management. This...
- ...Are you ready to make an impact Join Infosys BPM as an Account/Process Trainer in Clark Pampanga and jumpstart your career! General Responsibilities: 1. Training Needs Analysis: Ability to identify training needs accurately. Ability to extend follow- up...
- ...Overview: We are looking for a strategic and client-focused Training Solutions Manager to lead our corporate training business.... ...contribute to strategic growth initiatives. Client Engagement & Account Management Serve as the primary liaison for corporate...
- ...clients in the Philippines. Job Title: Lead Associate-Process Training(USRN) Location: Metro Manila Work Mode: Night Shift (... ...in a Training Specialist capacity handling a USRN Healthcare account Graduate of BS Nursing licensed PHRN and must be a US-...
- ...Qualifications: Must be amenable to work 100% onsite at our WNS Bridgetowne Site. Minimum 2–3 years of experience in Corporate Travel training, with hands-on experience in at least one GDS (e.g., Amadeus/Sabre). Strong facilitation and presentation skills; confident in...
- ...means speed or swiftness in Filipino. Discover more about us here: Position Overview: We are seeking a highly motivated Training Officer to join our dynamic Collections Training team. The ideal candidate must possess strong analytical skills to assess...
- ...About the role We are seeking an experienced and dynamic Training Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)'s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will play a crucial role in developing and...
- ...Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners) Participates in calibration... ...of key drivers, metrics, and operational processes (including Training) that drive Balanced Scorecards and count profitability goals...
- ...Train Minds. Shape Performance. Power Financial Excellence. Great financial services start with confident, well-trained people... ...and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.) Unlimited upskilling...
- ...professionals with opportunities that drive innovation and operational excellence for global clients. We are hiring for the position of Training Specialist - Credit Card Operations (Fraud, Disputes & Collections) About the Role: We are seeking a Training Specialist -...
- ...Develop and deliver training programs for new hires and existing employees, focusing on product and process knowledge, customer service skills, and compliance. Conduct needs assessments to identify training gaps and recommend appropriate training solutions Create...
- ...What Success Looks Like In This Role Delivers established and more complex training to meet the evolving needs of internal and/or external clients. Owns effort for new tools, technologies, and products in scope. From an internal perspective: o Delivers training...
- ...Job Accountabilities # Learning and Development # Training Needs Assessment. Conduct training needs analysis for the assigned employee segment, analyze and provide findings and observations on the results. # Program Implementation/Facilitation. Organize and roll...
- ...alignment of service delivery with internal standards, compliance expectations, and customer satisfaction goals. It leads the QA and Training team in monitoring agent performance, conducting audits, and delivering effective onboarding and upskilling programs. The position...
- ...achieve long-term, sustainable results. We are now hiring a Training & Onboarding Analyst to play a key role in the experience of... .... Coordinating the technical setup for new hires, including account creation, system access, profile setup, and routing technical issues...
- ...improvement based on feedback received about the quality of the training programs. · To ensure confidentiality, integrity and... ...BPO industry for 1-2 years or more · Have strong healthcare account experience (RCM, UMR, Prior Authorization, B&E, Claims, Appeals...
- ...Trainer - BPO 28,000.00 - 35,000.00 Lead training initiatives and shape future leaders. Ready to make your mark Apply now and... ...that develop key skills that are essential for their respective accounts Design and implement training programs Evaluate the outcomes...
- ...is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training materials with a focus on equipping the organization with fundamental skills and knowledge. If you are a Trainer looking for a...
- ~ Conduct engaging training sessions and hands-on coaching for FOH and BOH Team Members. ~ Reinforce service, culinary, and food safety standards through audits and on-site visits. ~ Support onboarding, leadership, and skills development programs across all stores....
- ~ Facilitate driver training programs, including New Hire, Refresher, Cross-Skill, and Upskill sessions. ~ Deliver training for head office employees, covering New Hire Orientation, cultural onboarding, and skills development workshops. ~ Design and update training...
- We are seeking a Training Specialist who will be responsible for designing, delivering, and evaluating learning programs that enhance employee skills, performance, and overall organizational effectiveness. The role involves facilitating engaging training sessions (on-site...
- ...The Role: Training Officer Responsibilities: Liaising with existing staff to clarify job descriptions and related expectations. Studying and contributing to the operations and climate of our company. Drafting instructional manuals, onboarding materials, and...
- ...Job Brief The Training Analyst plays a pivotal role in molding employee performance and development throughout the organization.... ...listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them...
- ...accelerate hiring processes. Spread across four continents, we're disrupting how people work together. Role Overview As a Training Facilitator in our Talent Development team, you will play a critical role in delivering impactful training and professional learning...
- ...We are urgently looking for an experienced Training Manager to join a leading BPO account focused on Mortgage and Insurance processes. Key Details: Salary Budget: Up to PHP 110,000 (depending on experience and assessment) Location: Alphaland, Makati City...
- ...for the Business Development team Workforce Development of Account Managers (AM) to improve onboarding of new hires and improving... ...of Data and Communications for BD's Learning Resources Training & Development Design training modules and create comprehensive...
- ...demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job ~ The Cadet Training Superintendent is responsible for all activities connected to Cadet Training including the selection of suitable Cadets into the...
- ...responsible for designing, delivering, and evaluating impactful training programs that build staff capability in financial processes,... ...environment. Strong knowledge of finance operations (e.g., accounts payable/receivable, payment processes) and customer care workflows...
- ...Responsibilities: Deliver high-quality training to audiences using a variety of media types. Provide course and learner feedback... ...years' experience in the field of learning/training/comms coaching Training experience from any account Amenable to work onsite...