Data Analysts are responsible for various customer issues depending on account assignment; tasks may be related to transaction processing, issue resolution, ensuring that department and customer needs are met, and assisting with special projects, as needed.Bachelor’s degree...
• Develop and mentor people, act as a career counselor and create a high performing organization (foster relationships, resolve conflicts, etc.)
• Develop or maintain process performance measurements, determine process performance baselines, and statistically...
The Employee Relations and Policies Specialist will be responsible in delivering all employee and labor relations related activities. This role will serve as subject matter expert for Labor law, company policy/procedure knowledge...
•Perform customer request/problem identification and follow defined incident notification and escalation procedures
•Perform core business process transactions involving data entry/data capture according to defined methods, procedures, and standard...
- Developer will be part of an Agile Development team focusing on Sprint Agile implementation
- Developer will be developing lambda functions and integration with backend system
- Developer may be assigned to develop a front-end...
• Create and maintain optimal data pipeline architecture by designing and implementing data ingestion solutions on AWS using AWS native services or using data management technologies such as Talend or Informatica hosted on AWS.
•Report status to onshore verification team, implementation Managers and sales field
•Work with offshore management to create and maintain work plans
•Encourage and implement continuous improvement measures on day-to-day basis within area of responsibility...
Read, understand and analyze client process as per the business rules as a subject matter expert.Execute the process accurately and timely as a hands on processor.Master the given process and help the team members to overcome process related queriesEscalate issues and seek...
...related questions in solution areasOpen to College graduate and undergraduate with relevant training experienceN1 to N2 Linguistic Competence LevelMust have working experience in Training and DevelopmentWilling to work in different Accenture sites on shifting schedules
Responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound sales.Open to fresh graduates and college undergraduates with related working experienceBPO...
• Prepare and deliver client program plan to ensure accurate expectations are set and advise clients of any critical project Milestones
• Provide and arrange support across regions for global programs
• Apply & assure end-to-end client Project Methodology...
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties - Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue...
• Execute analytics efforts in areas specific to the business function and industry of focus, for example:
o Design of distribution network
o Aggregate planning
o Supply/capacity management
...and may influence direction of other areas
• Working with Operations Leads, assumes accountability for results of work to both Accenture and client
• Responsible for medium-term planning, objective setting, and development of new procedures and reporting within area...
•Provide brilliant customer service in response to a wide range of inbound customer queries and to achieve first time resolution wherever possible for the customer
•Resolve problems and issues in a professional manner and engage with customers to ...
...• Knowledgeable in any of the HR functions:
o Total Rewards
o Employee Relations
o HR Business Partnership
• Willing to be assigned in Boni, Mandaluyong City, may need to travel within Accenture Offices as needed
• Amenable to Mid-Shift schedule...
• Manages incoming or outgoing telephone calls, emails, and/or faxes, including triage, opening of cases and data entry into client system.
• Determines contract and verifies eligibility and benefits.
• Adhere to federal and state regulatory and...
Manages incoming or outgoing telephone calls, emails, and/or faxes, including triage, opening of cases and data entry into client system.Determines contract; verifies eligibility and benefits.Adhere to federal and state regulatory and/or client plan requirements and established...
...defined proceduresSupport the resolution of queries and issues following RACI: missing invoice copies, short payments etcInteract with Accenture teams and Client teams to speed up the resolution of pending items (cash application, orders on hold, dispute resolution etc.)...