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33000 Php
...and software - Follow up with customers to ensure satisfactory service Qualifications: - Completed 1st Year in College - At least... ...BPO experience with 12 months of experience in a Service Desk, IT helpdesk or Technical Support role - Under BPO or IT Shared Services...45000 Php
...Description Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Help Desk Technician. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing...- ...The Service Desk Team Leader is responsible for leading the frontline technical support team to ensure efficient resolution of IT incidents and service requests. This role combines technical... ...and support a team of Service Desk Analysts in daily operations Monitor and...
- ...Description We are seeking a Lead IT Service Desk professional to oversee our IT support operations in the SEA region. The ideal candidate will have a strong background in IT support, a passion for customer service, and the ability to lead a team to deliver exceptional...
- ...incident report via email, phone, walk-in or service portal. Provide general guidance on... ...Endorse ticket to end user support and or other IT service providers as per process flow... ...to perform onsite support General Service Desk Services Receive, log, prioritize, and dispatch...
- ...~Coordinates Knowledge Managers, Escalation Managers, and Incident Managers and makes sure they are aligned ~Supports Global Service Desk Manager with resource demand and capacity for a delivery center and activities to meet the demand and deliver required capacity...
- ...About The Opportunity This Service Desk Analyst position is a Remote Philippines based role. At Netrix Global, the Service Desk... ...1-3 years experience in a Help Desk/Service Desk or other IT role. Experience with using and troubleshooting Outlook/O365...Remote job
28000 Php
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...- ...IT Service Desk Support is responsible for acting as the initial point of contact for clients phoning or emailing for technical support. Using relevant inquiries and diagnostic techniques to perform remote troubleshooting. identifying the optimal solution in light of the...
- ...Line of Business: Services Position Description Service Desk Analyst - Level 1 Services - Managed Service Delivery - Service Desk Vision & Core... ...processes • Contribute to team’s ability to achieve its maximum goals • Proactively provide input into...
- ...Required: Minimum of ITIL foundations certification, higher levels are desirable. Minimum 3 years experience in a Service Desk, IT support role or equivalent. Microsoft Certified Professional (MCP) or Fundamentals certification. Nice to have:...
- • Graduate of any Engineering or any Computer Science related courses • At least 2 years related experience. • Knowledgeable in the ff: - Windows Desktop environment - Basic software installation and troubleshooting - Basic internetworking computers • Strong...
- ...for? Skills Required With 1.5+ years of experience in a service desk environment Knowledge of supporting Microsoft technologies... ...or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes....
50000 Php
...Location: Makati City (Onsite) --Work Schedule: Dayshift (Monday-Friday) --At least 2 year' experience related to this role --Experience in Business Analyst --Experience in Agile/Waterfall --Bachelor’s degree in computer science, Information Technology or related fields- ...T he role of the IT Service Desk Agent 1.5 is to provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the...
- Multilingual Service Desk Analyst (German) Position Description Service Desk Analyst Job Description: Education requirements • At least... ...skills in the English language • Good computer and IT technical skills • Solid analytical and problem solving skills...
- Service Desk Analyst (Senior) Position Description Want to expand your experience in one of the world's largest IT and business consulting services firms? JOIN CGI PHILIPPINES! • Resolve issues utilizing excellent customer service skills, problem solving skills...
- SUMMARY: Call Center Quality Analyst evaluates our customers’ experience as they interact with our Customer Service Representatives through inbound and outbound calls, email, chat... ...media responses. As they do, they compare it against the Company’s standards of performance...
- Multilingual Service Desk Analyst (Swedish) Position Description Multilingual Service Desk Analyst – Swedish Educational Requirements... ...communication skills in the Swedish language • Good computer and IT technical skills • Solid analytical and problem solving...
- We’re on the lookout for a skilled and proactive IT & Software Development Virtual Assistant to support our clients in building and maintaining software applications, troubleshooting tech issues, and managing automation and system improvements. If you have a background...