...various support channels: email, chat, self-service, inbound/outbound calls
Empathize... ...rescind these policies and directives in its absolute discretion and without any... ...~2+ years of experience as IT Service Desk analyst
~ Knowledgeable in ticketing tools like...
UnitedHealth Group
Muntinlupa
2 days ago
...reporting
Ensure escalation situations are managed and corrected quickly and professionally
Drive customer satisfaction through service excellence
Ensure customer calls are properly logged for continuous improvement.
Learn to be proficient in service and repair...
...JOB TITLE: IT Service Desk Analyst
WHO WE ARE:
Optum is a part of the UnitedHealth Group, a Fortune 5 company, serving 125 million individual consumers.
We are a diverse company with over 189,000 employees worldwide and over 14,000 employees in the Philippines...
The Associate Specialist II has a general knowledge within designated Information Technology (IT) area of responsibility that is applied to diverse assignments.
...spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line....
...a general knowledge within designated Information Technology (IT) area
of responsibility that is applied to diverse assignments... ...Training, Quality and Reporting background in the Global IT Service Desk - BPO industry, with excellent communication, technical, and people...
...We're on the lookout for a savvy Business Analyst to join our client team. If you enjoy... ...word that means ‘to create’ or creation. At its core, Likha Careers exists to help create... ...through thoughtful, people-centric career services.
Let’s create your career together!
QUALIFICATIONS:
√ MALE
√ Above 25 yrs. old
√ Vocational Course or Undergraduate
√ Computer Literate (MS Office Application, Video Making & Editing)
√ Basic Technical Skills
√ Willing to be trained.
√ Committed & Diligent at Work
GBHL TRADE OPC
Muntinlupa
13 days ago
Monitor network activities, service provider downtime.
Troubleshooting network connections (LAN, WAN), Cisco devices, router and switches.
Qualifications:
Bachelor's degree in Information Technology or equivalent.
CCNA Certification and familiar with LINUX is a plus...
MACH86 TECHNOLOGIES CORP.
Muntinlupa
22 days ago
...People Services Center Junior Analyst page is loaded People Services Center Junior Analyst
Apply remote type Onsite locations Taguig City, National... ...• Responsible for query resolution by utilizing tools, desk procedures and any other reference material that may exist...
General Motors
Muntinlupa
5 days ago
30000 Php
...applications with a strong focus on SQL Server DB.
- Diagnose and troubleshoot application issues, ensuring timely resolution to meet service level agreements (SLAs).
- Collaborate with development teams to escalate and resolve complex technical issues
DB Management
-...
HR Network Inc
Muntinlupa
more than 2 months ago
20000 Php
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
METACOM EASTWOOD
Muntinlupa
a month ago
35000 Php
SKILLS AND REQUIREMENTS:
Degree in IT, Engineering, or other related fields
Minimum 3 years of QA experience
Experience in writing use cases and test scripts
Detail oriented
Knowledge of SQL and scripting (added value)
Experience in related industry (added value...
HR Network Inc
Muntinlupa
more than 2 months ago
38000 Php
...QUALIFICATIONS:
Bachelor's degree in Mathematics, Statistics, Economics, Computer Science or a related field.
Proven experience as a Data Analyst or similar role.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of...
HR Network Inc
Muntinlupa
21 days ago
Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and... ...:
Demonstrates an in-depth understanding of key company Services' operational policies, processes and methodologies applicable to...
GECO Philippines
Muntinlupa
a month ago
...Primary Technical and Functional abilities:
1. IT experience delivering Infrastructure (network is preferred) services of at least 5 yrs across any level of the
organization... ...Solarwinds
● Ticketing CMDB CA Service Desk Manager
● Technical expertise required - Minimum...
GECO Philippines
Muntinlupa
a month ago
...system and user support and may suggest systems and process improvements
• Manages customer relationship and maintains high quality service ensuring customer satisfaction
• Provide resolutions on the concerns related to the project.
• Assist users to resolve problems...
GECO Philippines
Muntinlupa
a month ago
IT Support job qualifications and requirements
Although a formal degree might not always be necessary in an IT Support role, tertiary qualifications can include the following:
Computer Science
Computing
Engineering
There are also a number of qualities that candidates...
Dempsey
Muntinlupa
more than 2 months ago
TECHNICAL ABILITIES:
Technical skills :
● High Capacity to analyze complex situations
● IT Security / Cybersecurity certifications a plus.
● Capacity to run and operate solutions like Palo Alto firewalls, cortex XDR, XSOA, Splunk, AD audit+, AV
● Language : English...
GECO Philippines
Muntinlupa
more than 2 months ago
32000 Php
Qualifications:
College Degree: w/ more than 2 years related Exp. Either Forecasting / Scheduling
Start date: TBA
Salary: 30K to 32K
Shift: Shifting
Work Set Up: Onsite in Pasig
VCC Link, Inc.
Muntinlupa
22 days ago
The Service Crew/Cashier plays a crucial role in ensuring customer satisfaction by providing efficient and friendly service. This position involves handling customer transactions, assisting with food preparation, and maintaining cleanliness in the dining area and cashier...
SOURCETECH SOLUTIONS INC.
Muntinlupa
16 days ago
33000 Php
...Coordinator to join our team in Muntinlupa - Alabang. The successful candidate will be responsible for providing exceptional customer service and support to patients and healthcare professionals via voice channels. This role involves coordinating healthcare services,...
MetHealth International Recruiting Inc.
Muntinlupa
1 day ago
...career opportunities across many industries. Join us today and start shaping the future of your career!
Position: Microsoft IT Service Operations Specialist
Industry: Global Industrial Services
Location: Muntinlupa
Setup: Onsite
Schedule: Day Shift
Salary...
...data.
Collaborate with other IT teams to ensure the security... ...and at least 3 years providing services in a Security Operations... ...you have as a Cyber Security Analyst?
Created in 1987, our company... ...traditional solutions such as service desk, field service, & IT...
Stefanini
Muntinlupa
1 day ago
...Job Summary:
An IT Project Manager leads the team/s engaged in the development, implementation, and continuous improvement of a specific business application and/or IT service or project. Duties involve project planning, resource allocation, and project implementation...
Position Overview:
We are looking for a skilled Senior Analyst Programmer who will be responsible for analyzing, designing, developing, implementing, and maintaining software applications. The ideal candidate will have a strong background in .NET framework, MS SQL Server...
GECO Philippines
Muntinlupa
a month ago
We are Hiring: Senior Manual Quality Analyst (Sr. QA)
Ensures that business requirement specification are analyzed and understood properly and able to translate into functional specifications and test cases.
Evaluates and tests new or modified software programs and...
GECO Philippines
Muntinlupa
a month ago
JOB DESCRIPTION
Develop and deliver lesson plans. lectures. and hands-on activities to teach fundamental and advanced concepts in information technology.
Design curriculum, assessments, and protects aligned with educational standards and industry best practices
...
...the job
Nordic Semiconductor is currently looking to fill 5 IT Operations Specialist positions in Manila, Philippines. As part... ...better documentation and can potentially be resolved through self-service, leading to improved knowledge base content.
Recognizing tickets...
Nordic Semi
Muntinlupa
5 days ago
24000 Php
...customer concerns, escalating when necessary.
Maintain accurate records of customer interactions.
Stay informed about products, services, and company policies.
MINIMUM REQUIREMENTS:
AT LEAST HIGH SCOOL GRADUATE WITH AT LEAST 1 YEAR AND 6 MONTHS OF BPO EXPERIENCE...
Meta BPO
Muntinlupa
10 days ago