IT helpdesk jobs in San Juan

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure related Requests and Incident in the ticket system via Ticketing System - Initial assessment of service requests and... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate Date Posted 2024-04-26 Job Location Don Carlos Palanca Makati 1229 NCR Philippines Company Information Cooee... 

Job Title: IT Helpdesk (Helpdesk Technician) Client Industry: IT Services Provider Location: Quezon City, Philippines (Onsite) Shift and Schedule: Monday to Friday, 8-12 hours per day Position Overview RecruitGo is in search of an IT Helpdesk who will be working... 

Job Description Bachelor’s degree in any 4-year business course Without experience Consistent, professional dress, and manner. Good written and verbal communication skills. Job Summary: Responsibilities include greeting visitors, helping them navigate through an...

 ...maintain computer systems and applications. Collaborate with IT teams to escalate and resolve complex problems. Document troubleshooting...  ...Service: Customer-focused, patience, interpersonal skills. Experience: Previous helpdesk or IT support experience preferred.... 

 ...customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a...  ...experience firsthand our dedication to supporting People First. IT Helpdesk So what does an IT Helpdesk really do? Think of yourself as... 

 ...Shifting - rotation every 3 months Candidate must possess at least a Bachelor's/College Degree , any field. Required skill(s): IT Onsite Support, Ticketing System, Incident Management, O365. Must have at least 1 year of relevant working experience 1 online... 

Minimum 3 years’ experience specializing in managing Technical Support or equivalent. Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products Candidate shall have deeper understanding on Desktop Engineering, tools, and ...

 ...The Information Management Group is looking to employ an IT Support/Helpdesk. Overview of the Position The IT Support/Helpdesk monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical issues as they... 

 ...As an IT Help Desk Specialist, you are responsible for providing technical support and assistance to customers both on the phone and...  ...the Philippines and are seeking a passionate and autonomous IT Helpdesk Specialist who will be part of their growing team. This is an excellent... 

 ...training! Step into the future with us and become a part of Cognizant's success story! Qualifications: Must be a graduate of any IT related course Must have good communication skills Willing to work shifting schedules Home internet speed of at least 25... 

 ...the chance to broaden your horizons, collaborating with diverse teams and making meaningful contributions on a global scale. As an IT Helpdesk Support, your role is pivotal: from providing first-level assistance to troubleshooting, you'll ensure seamless user experiences... 

 ...Dive into a world of endless opportunities within the Health, Wellness & Fitness industry, all from the comfort of home. As an IT Helpdesk Support , you'll be spearheading technical solutions for a global clientele, pushing boundaries without ever stepping foot outside... 

 ...life insurance ~ Annual Performance Incentive ~ Annual Appraisal ~20 Paid Time Off (PTO) per year Position Summary: The IT Operations Supervisor will be part of Global Business Center Information Technology team and will report to IT Operations Manager.... 

 ...Interested to learn about the stock market and the systems behind it Motivated to combine the art of design with the art of...  ...Exchange Road, Ortigas Center, Pasig City 1605 Philippines IT Helpdesk Support Staff Responsibilities: Responsible for routine... 

 ...we looking for? Minimum of 3 years of directly related experience in this field. Preferably 3-5 years experience specializing in IT/Computer - Network/System/Database Admin or equivalent. Bachelor's/College Degree, in Engineering (Computer/Telecommunication),...