...peripherals.
• Records the progress and status of all cases and IT-related concerns to ensure that the service-level requirement is... ....
• Ensures effective delivery of technical and service desk services and support to the IT Group in compliance to Service Level...
Radix Systems Services Corporation
Taguig
17 days ago
...communicating with Japanese clients
With extensive experience in project management
Responsibilities:
Leading and overseeing the Help Desk technical team.
Manages, evaluates, and tracks team's performance.
Handles inquiries/incident reports coming from clients in...
Dempsey Resource Management Inc.
Makati
3 days ago
POSITION: HELP DESK MANAGER
WORK LOCATION: CEBU
QUALIFICATIONS:
Certified JPLT LEVEL N1 - N2
BS DEGREE GRADUATE OF ANY 4-5 YEAR COURSE
WITH AT LEAST EXPERIENCE IN PEOPLE MANAGEMENT: ABLE TO HANDLE MORE THAN 5 TEAM MEMBERS
WELL-VERSED IN COMMUNICATING WITH...
DEMPSEY RESOURCE MANAGEMENT INC.
Cebu
3 days ago
Determine best solution based on the issues and details provided by the customers
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions...
Traxion Tech Inc.
Pasig
14 days ago
...Qualifications & experience
~5+ year experience in an IT support type role with exposure to the various technologies list above... ...Management Experience in IT Support.
~ Firsthand experience with Help Desk and Remote Control Software.
~ Degree in Computer Science,...
50000 Php
Title: IT Service Desk Support
Contract Duration: 8 months
Work Arrangement: Onsite
Location: McKinley West, Taguig
Salary Offer: Php46,... ...prioritization and working with resolver groups)
· Maintain Self Help capability and extend capability to cover additional requests...
Eteam Workforce Private Corporation
Taguig
29 days ago
J-K Network Manpower Services – Makati City, Metro Manila
JOB DETAILS:
# Can speak, read and write Mandarin Language
# Preferably bachelor’s degree holder
# Has a relevant experience in CSR/TSR or in Gaming Industry
# Willing to work in Makati City
# Can start...
Pinoybisnes
Makati
4 days ago
...JR-11831: IT Help Desk Manager | WFO
Cloudstaff is a leading provider of smarter outsourcing solutions, with its cutting-edge technology, exceptional people practices, superb employee engagement, and unparalleled work-life balance. We have been recognized and awarded...
73000 Php
...including Problem and Change Management
Support all Service desk Incidents and requests to meet Service Level Agreements (SLAs)... ...prioritisation and working with resolver groups)
Maintain Self Help capability and extend capability to cover additional requests and...
ETeam PH
Taguig
a month ago
...and products (via phone, remote access or desk-side)
• Timely deployment and configuration... ...• Leverage remote support tools to help resolve requests
• Maintain accurate and... ...toner, supplies, etc.)
• Review and update IT documentation
• Assist in ensuring data...
100000 Php
...experience in technical support (can be BPO but preference is service desk type of work)
> Amenable to work in a 24x7 schedule, mid-shift... ...Taguig
> Can start immediately
Job Description:
> Provide IT Infrastructure support and service to all users in English and...
TASQ Staffing Solutions
Taguig
25 days ago
25000 Php
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
...
Metacom
Quezon City
more than 2 months ago
Company Profile: One of the biggest Multinational Technologies corporations that provides excellent IT service. Position: Mandarin Help Desk Associate
Location: Cebu City
Industry: IT Company
Schedule: Dayshift Schedule
Salary: Php 40,000 to Php 50,000
Work Set...
• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users.
• Answers simple to complex questions about installation, operation, configuration...
Metacom Solutions
Taguig
more than 2 months ago
...Job Summary
As a hands-on Help Desk Manager, you will be responsible for leading the Help Desk team to provide excellent customer service... ...Windows and MAC systems
- Track and maintain inventory of IT assets
- Identifies and resolves basic level desktop/laptop hardware...
Support to store member about stocks and delivery and services.
Trucking and checking cargo with shipping company and agent.
Inventory management for Warehouse and each sotre.
Adjust and decide the goods distribution for each store with operation department request...
...We are looking for a Help Desk Technician with 1 to 2 years of experience who excels at resolving IT and technical issues efficiently. Our small business focuses on flexibility, open communication and a readiness to adapt on the fly. Candidates should be inquisitive,...
40000 Php
We are Hiring for IT Service Desk | Earn up to Php 40,000 | Online Process Only
- Company Profile: A trusted company the provides IT consulting on application designs
- At least 1-2 years’ experience as IT Service Desk
- Salary is range Php 25,000-40,000
- Bachelor...
JK Network Services
Pasig
more than 2 months ago
16000 Php
...City
Qualifications:
- A graduate of IT or any related course
- With at least 6... ...months or 1 year of experience as a Service Desk or similar role
- Knowledgable about the... ...responsible for calls and e-mails received via ITG Help Desk hotlines and mailboxes.
- Logged all...
Systemantech Inc.
Quezon City
more than 2 months ago
...common purpose that unites the entire Visa team.
Visa Corporate IT (CIT) group has embarked on a major transformation journey. We... ...1 support to all end users. As a member of the End User Support Help Desk team, the Senior Help Desk Support Specialist will be responsible...
Job Description
Desktop operating system maintenance, troubleshooting, and diagnosis
Desktop connectivity troubleshooting
Application installation and support
Printer installation and support
Client VPN installation and support
O365 Administration Support...
...specialist and equipment provider mainly concentrated on the Retail Distribution of
POS specialized computers, printers and peripherals. It also engages in Specialized
Banking Passbook Printers, Personal Computers and other peripheral modules for the
Banking Business...
25000 Php
...systems. This position also plays an important role in championing IT and Data Security measures and IT compliance measures.
Duties... ...ensuring all IT suppliers are up to date on payment with the help of accounts
• Responsible for the phone system and working with...
Datablazers, Inc.
Alabang, Muntinlupa, Metro Manila
more than 2 months ago
30000 Php
Aspire Global Solutions is looking for a dedicated Customer Service Representative to join our team. As a CSR, you will be a key point of contact for our customers, providing excellent service and assistance.
Responsibilities:
Respond to customer inquiries via phone...
Aspire Global Solutions
Quezon City
more than 2 months ago
...Are you an expert level IT professional with excellent customer service skills? Are you fluent in English ? Do you love technology... ...(DTS), headquartered in the USA, is looking for senior L3 help desk technician to work remotely from their home office and support our...
...Engages in solutions of RC and documents current and correct policies and procedures. Maintains knowledge documentation and ensures that it is installed correctly. Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum...
...Role Overview: A Help Desk Support Analyst is a key member of the help desk team, responsible for providing technical support and assistance to end-users, diagnosing and troubleshooting IT-related problems, and ensuring prompt resolution of issues to minimize downtime...
Atticus Advisory Solutions Inc
Pasig
4 days ago
WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of IT Service Desk for Business Applications for its client based in Makati City.
If you think you match the qualifications below APPLY NOW and one of our Senior...
WHR Global Consulting
Makati
a month ago
...Help Desk Associate:
a. Handles inquiries/incident reports coming from clients in both English and Mandarin via phone, email, chat, etc. in accordance with existing processes and guidelines.
b. Translates inquiries from Mandarin to English and vice versa, and...
20000 Php
Your Key Responsibilities
Engage with customers to address their needs
Provide helpful and efficient solutions to customer inquiries
Ensure a positive customer experience through effective communication
Needed Qualifications
If you have completed at least high school...
Metacom
Roxas City, Capiz
3 days ago