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- ...degree of empathy, courtesy, and professionalism. Customer consultation calls , tech troubleshooting, escalations and investigation... ...passionate about! ~3 years of customer service experience (may it be email, phone, or chat support). ~ Previous experience supporting...
- ...are recorded and confirmed. - Product Recommendation: Suggest treatments and products to address client hair concerns. - Client Consultation: Understand client desires and hair goals, recommending suitable services and styles. - Stay updated with the latest trends and...
- ...personalized responses to a variety of customer requests Act as a consultant by helping customers optimize workflows and maximize platform... ...skills Willingness to learn about how networks and IT technology behave and operate Basic knowledge of cloud-based...
- ...understand business goals and define an implementation strategy. Lead, mentor, and develop a team of Implementation Specialists or Consultants, providing guidance on project delivery, customer engagement, and product expertise. Handle implementations of varying...
- ...our customers successfully implement and configure our platform to meet their business needs. This is a hybrid technical and consultative role, requiring a deep understanding of automation, and CRM technologies. While you won’t be expected to develop solutions from...
- ...ongoing development of customer support and success processes. Demonstrate mastery of the company and Client’s offerings (i.e. its product and services). Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...written) Excellent problem-solving and critical thinking skills Resourceful and detail-oriented Advantage but not required: BS IT or BS Computer Science graduate Familiar with basic accounting concepts related to budgeting Experience with software design...
- ...databases while also acting as a key liaison for specific customers. You'll be part of an on-call rotation to ensure timely support when it's needed most, and you'll work on projects that help improve processes, internal dashboards, and investigation protocols. As the team...
- ...minute of details Passionate about client satisfaction YOU HAVE… ~6 months to 1 year of customer service experience (may it be email, phone, or chat support) ~ Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS...
- ...client’s key contacts, unique requirements, and operating processes Demonstrate mastery on the company and client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints Requirements WHAT WE...
- ...quality output consistently. Proactive and self-motivated. You are eager to find and execute ways to improve our process and make it more applicant-centric. YOU HAVE… ~2 years experience managing a global recruitment team. ~5 years recruitment...
- ...and follow-ups are recorded accurately in Jira and Incident.io. Improve Response Metrics (MTTX): Assist in tracking how long it takes to detect and resolve issues. Keep these timelines updated and surface delays or blockers for further follow-up. Maintain...
- ...Amazon Seller Central and Amazon PPC Advertising is a plus ● Willing to work on the graveyard ● Willing to work on-site *Advertising: It's all about Google Sheets, Excel, and details. We need someone smart who can develop into an analyst, identify patterns, and suggest...
- ...client’s key contacts, unique requirements, and operating processes. Demonstrate mastery on the company and Client’s offerings (i.e. its product and services) Understand, investigate, and solve any complex client requests or complaints; particularly when multiple...
- ...reports using MS Excel ● Good English Communication skills ● Can work with minimal supervision ● Detail-oriented ● Graduate of any Business or IT-related course ● Willing to work on graveyard or shift schedule during peak seasons ● Willing to start as soon as possible
- ...by-step reports with screenshots showing exactly how we arrived at our conclusions QUALIFICATIONS: - Graduate of any Business or IT-related courses or Statistics; Fresh graduates and undergraduates are also welcome. If the candidate is an undergraduate, a solid work...
- ...initiatives and collaborating on projects Take initiative and identify areas of opportunity that you can contribute to help the team as it grows Acquire valuable customer insights and share them with the rest of the team to improve the education and experience to...
- ...reports using MS Excel ● Good English Communication skills ● Can work with minimal supervision ● Detail-oriented ● Graduate of any Business or IT-related course ● Willing to work on graveyard or shift schedule during peak seasons ● Willing to start as soon as possible
- ...performing suppliers through analyzing sales patterns & supplier's overall performance QUALIFICATIONS: - Graduate of any Business or IT-related courses or Statistics - Fresh graduates are welcome - If the candidate is an undergraduate, they must have solid work...
- Graduate of any Business or IT-related course Advanced knowledge of MS Excel formulas, functions, and shortcuts At least 2 years of experience in a managerial role Superior communication and interpersonal skills Ability to meet deadlines and manage project delivery...