Hiring Client Care in Cebu

Hiring Client Care in Cebu Job Description Template

Our company is looking for a Hiring Client Care in Cebu to join our team.

Responsibilities:

  • Resolve complaints from customers via phone, email, mail or social media;
  • Compile reports on overall customer satisfaction;
  • Take payment information and other pertinent information such as addresses and phone numbers;
  • Greet customers warmly and ascertain problem or reason for calling;
  • Use telephones to reach out to customers and verify account information.

Requirements:

  • High School/ Senior High School Grad;
  • Willing to take on commitments for the changeover;
  • With or without in the BPO Industry;
  • At the legal age to work in the Philippines;
  • Willing to work on shifting schedule;
  • Median communication skills in English;
  • Ready to work in Cebu.