HR Operations Manager Job Description Template
Our company is looking for a HR Operations Manager to join our team.
Responsibilities:
- Attend client meetings outside the office and correspond timely to their concerns;
- Provide necessary coaching/training/enhancement activities when required;
- Participate in the acquisition of new clients;
- Ensure Member Supervisors deliver required reports and analyze accordingly;
- Establish good business relations with the clients by finding resolutions to raised issues or complaints and representing the company in all dealings;
- Update the client and member supervisors on new rulings and amendments to Labor Laws and other statutory and regulatory requirements;
- Improve Processes;
- Deliver Solutions;
- Advise Stakeholders;
- Manage Data;
- Drive Change.
Requirements:
- Excellent analytical and reporting skills;
- Comfortable doing fieldwork (Attending client meetings & Site visits);
- Strong management skills;
- Bachelor’s Degree (Preferably in Human Resources, Communication Arts and related studies);
- Excellent communication skills both written and verbal;
- At least five years of experience in HR and Operations;
- Knowledge of relevant legislation and regulations;
- Good knowledge of Labor laws and associated standards;
- Knowledge of the CDA (Cooperative Development Authority) regulations would be an advantage;
- Knowledgeable with DOLE Audit;
- Strong business acumen;
- Administrative and Managerial experience;
- Strong account management skills;
- Must have people handling and management experience.