IT Officer

IT Officer Job Description Template

Our company is looking for a IT Officer to join our team.

Responsibilities:

  • Monitoring and maintaining computer systems and networks;
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Setting up new users’ accounts and profiles and dealing with password issues;
  • Testing and evaluating new technology;
  • Following diagrams and written instructions to repair a fault or set up a system;
  • Supporting the roll-out of new applications;
  • Installing and configuring computer hardware operating systems and applications;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Troubleshooting system and network problems and diagnosing and solving hardware/software faults.

Requirements:

  • Basic knowledge of network systems, protocols and applications a plus;
  • Familiar with all aspects of project management – from budgeting to scheduling, and exercise strong time management skills;
  • Basic knowledge and use of different programming languages such as VB6, VB.NET, ASP.NET and PHP;
  • Personality: Works well both alone or in a team setting, resourceful, organized, diligent, analytical, team-player, goal-oriented;
  • Required language(s): Bahasa Malaysia, English;
  • Strong communication and problem-solving skills;
  • Applicants should be Malaysian citizens or hold relevant residence status;
  • Knowledgeable in technology;
  • Required Skill(s): Network Security, database, Firewall, communication, cctv;
  • Candidate must possess at least Diploma in Computer Science/Information Technology or equivalent;
  • Able to work independently as needed and manage teams;
  • At least Bachelor’s/College degree in Information Technology, Computer Science,Information Security or related areas;
  • At least 1 Year(s) of working experience in the related field is required for this position;
  • Experience At least 3 to 5 years experience in Windows Systems, Virtualized Server Environments and Relational Database Systems;
  • Education Bachelor’s Degree in an Information Technology related field.