Hotel Manager

Hotel Manager manages all aspects of the hotel property including operations, staffing, and customer satisfaction. Responsible for maximizing operational efficiency and profitability. Being a Hotel Manager monitors all operating costs, budgets, and forecasts. Oversees property maintenance and appearances. Additionally, Hotel Manager may require a bachelor’s degree. Typically reports to top management. The Hotel Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Hotel Manager typically requires 3+ years of managerial experience.

Hotel Manager Job Description Template

Our company is looking for a Hotel Manager to join our team.

Responsibilities:

  • Implementation as well as continuous maintenance and improvement of the quality standards;
  • Responsibility for the careful handling of all equipment and machinery in the entire hotel operations;
  • Cost and budget control of entire hotel operations, answerable to the shore-side management for all commercial questions, costs as well as income;
  • Responsibility for the adherence to all relevant hygiene (HACCP), safety and environmental regulations in the entire hotel operations;
  • Checking service schedules for the hotel departments;
  • Always available as contact for passengers regarding inquiries, complaints and suggestions concerning the entire hotel operations;
  • Establishing vacation schedules together with the shore-side management.

Requirements:

  • Leadership skills, assertiveness, flexibility and organisational skills; capable of motivating the staff;
  • Pleasant and polite manner, well-groomed appearance;
  • Self-assured and calm manner towards staff and passengers;
  • European passport;
  • Cost and quality awareness.