Head Operations and Risk Management

Head Operations and Risk Management Job Description Template

Our company is looking for a Head Operations and Risk Management to join our team.


  • Liaise with Head to make decisions for operational effectiveness and set strategic goals and timelines for execution;
  • Evaluate regularly the efficiency of these systems according to organizational objectives and apply improvements;
  • Implement system projects in the credit, risk and collection risk space (e.g. Loan Management System);
  • Revise, improve and implement Credit and Collection Policy, Standards and Operating Procedures;
  • Ensure that the company runs with legality and conformity to established regulations;
  • Ensure all internal credit and collection policies and procedures are adhered to meet compliance and governance requirements;
  • Knowledge, understanding and compliance with all applicable regulatory and local laws and regulations that regulate the asset finance industry;
  • Ensure the effective integration of the retail strategy, processes and products with other departments;
  • Implement and monitor the Credit and Collection Reporting framework;
  • Oversee and monitor daily activities across functions of credit, collection, finance, audit, IT, regulatory-, and company compliance;
  • Oversee expenses and budgeting to help the organization optimize costs and benefits;
  • Implement and monitor methodologies for measurement of Risk across Credit and Collection Portfolio;
  • Report on operational and risk performance and suggest improvements;
  • Recruits, trains and develops staff ensuring adherence to systems and procedures;
  • Review financial information and adjust operational budgets to promote profitability.


  • A degree in business administration in either of Finance, Business, Economics, Mathematics / Statistics;
  • Preferably Honors or a MBA.