Data Engineer (Customer Relationship Management Division)

Data Engineer (Customer Relationship Management Division) Job Description Template

Our company is looking for a Data Engineer (Customer Relationship Management Division) to join our team.

Responsibilities:

  • Implements the enterprise customer data strategy, ensuring sufficient and accurate customer data is collected to meet group and LOB needs;
  • Look for opportunities to grow the base of known ABS-CBN customers to enable one to one marketing;
  • Progressively enriches customer profile for better segmentation and cross-sell and upsell campaigns;
  • Acts as the main liaison between CRM and CBDRA / IT for the division’s data requirements;
  • Implements regular checkpoints that ensure the collected customer data is updated and accurate over time;
  • CRM’s main point person for data privacy.

Requirements:

  • Required skill(s): data engineering, project management, process engineering, general management;
  • Proficiency in data ETL using SQL or Phyton, and statistical background using R or SAS languages are preferred;
  • Must be willing to work in ABS-CBN Quezon City;
  • Statistical Analysis;
  • Data Management;
  • SQL;
  • Sass;
  • Project management.