DevOps Manager Job Description Template
Our company is looking for a DevOps Manager to join our team.
Responsibilities:
- Work with Engineering leadership to build shared services that meet the requirements and need of the platform and application teams;
- Ensure services are designed with 24/7 availability and operational readiness and rigor;
- Build and maintain a highly effective release management system;
- Lead and manage a team of DevOps engineers;
- Conduct periodic reviews with key stakeholders;
- Identify, evaluate and execute preventive measures to minimize/avoid impact to the customer’s experience;
- Analyze and review application performance against the SLA;
- Maintenance of the SLA;
- Collaborate with Product and Customer Support teams to plan and deploy product releases;
- Resolution of customer-impacting infrastructure or operational changes;
- Implement proactive monitoring, alerting, trend analysis and self-healing systems;
- Initiate and drives Service Improvement Plans;
- Responsible for the team’s adherence to ITIL best practices;
- Update management in case of critical incidents and act as a point of contact for other related communications.
Requirements:
- Preferably with experience in securing Azure environments;
- An ability to drive to big picture goals and milestones while valuing and maintaining a strong attention to detail;
- Full understanding of software development lifecycle best practices;
- Willing to work in Makati with Mon-Friday, mid-shift and semi-flexible working schedule;
- Demonstrated ability in people management, strategic planning, risk management, change management, and project management;
- Experience with Infrastructure as code utilizing tools like Jenkins, and Azure API based systems;
- Minimum of five years of experience in Systems/Applications automation in 24/7 Production Services environments;
- Excellent troubleshooter, utilizing a systematic problem-solving approach;
- 5+ years of Systems/Applications automation in 24×7 Production Services environments;
- Self-motivated individual that possesses excellent time management and organizational skills;
- 3+ years of operating and securing Azure environment;
- Experience in utilizing Jenkins and Azure API based systems;
- 5+ years of managing DevOps teams;
- ITIL certification and experience is a MUST;
- Strong cross-functional collaboration skills, relationship building skills, and ability to achieve results without direct reporting relationships.