Customer Service Representative
Full-time
Metacom Careers
Description - Provide excellent customer service to enhance customer satisfaction.
- Handle customer inquiries and resolve issues through various channels including phone, email, and chat.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer experience.
- Assist in training new staff in customer service best practices.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: No prior experience required; entry-level position.
- Skills and Competencies: Proficient in English language; strong customer service skills.
- Qualities and Traits: Team player with excellent interpersonal and people skills.
- Responsibilities and Duties: Ability to work in a call center environment and handle high volume of inquiries.
- Working Conditions: Flexible scheduling, including evening and weekend shifts may be required.
Vacancy posted 6 days ago
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