Call Center Agents with Salary upto 30K+inc.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts when handling different topics.
- Keep records of customer complaints and escalate issues when necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years of experience in a call center environment.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and active listening.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
- Responsibilities and Duties: Ability to work well in a team and contribute to a positive environment.
Vacancy posted a month ago
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