Call Center Agent
Full-time
TalentBuzz Recruitment Agency
Role : CSR | Voice | Financial Teachnology Campaign
Site & Shift: CPT 1, Cubao, Quezon City | Night Shift | Onsite
Salary : Up to 27K (depends on the experience)
Description
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information and resolve issues to enhance customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and management to improve processes and customer experience.
- Meet and exceed performance metrics, including call handling time and customer satisfaction scores.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 1 year of experience in a call center or customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Ability to remain calm and professional under pressure.
- Responsibilities and Duties: Willingness to learn and adapt to changing customer needs.
- Above average communication and written skills with C1 level of proficency
- Must be amenable to work from site
- Must be amenable to work at our Cyberpark Tower 1, Cubao, QC
- Open for night shift
- Must be living within the NCR or Rizal/Antipolo
- Can start ASAP
- Permanent
Headcount: 11
Start Date: April 1, 2026
Application Process: Onsite
You may visit our website, create a profile and check for other roles available that may apply to your skills and experience.
Vacancy posted 8 days ago
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