Non-voice Account - Ticketing Account Agent - Dayshift/Nightshift
Full-time
Grand Bellsoft
Jumpstart Your Career with Us – Be the Difference We're Looking For Are you ready to grow, shine, and make an impact? We're on the hunt for motivated, reliable, and enthusiastic individuals who are eager to start or level up their careers. If you're someone who thrives in a voice or non-voice role, wants stability, and values growth — this is your sign to apply. What You’ll Get From Us:
- Competitive Salary Package
- HMO Coverage starting Day 1
- Monthly Allowances & Performance Bonuses
- Opportunities for Career Advancement
- 13th Month Pay and Regular Salary Increases
- Paid Training and Paid Time Off
- Fun Company Events and Team Celebrations
- Provide top-tier support by resolving customer concerns and inquiries via voice and non-voice account
- Maintain accurate and updated records in our internal system
- Ensure customer satisfaction by resolving issues professionally and efficiently
- Stay informed on company products, policies, and processes
- Collaborate with the team for continuous improvement and success
- Are a high school graduate or higher (college undergrads welcome)
- BPO experience is a plus but not required
- Willing to work onsite
- Are willing to attend on-site interviews
- Are a fresh grad excited to build a career
- Full-time | 8-hour shifts
- Weekdays Only – Enjoy your weekends off
Vacancy posted more than 2 months ago
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