Trading Sales Staff

Position Title:

TRADING SALES STAFF

Department:

Sales and Business Development

Reports To:

Sales Supervisor / Sales Manager

JOB SUMMARY

The Trading Sales Staff is responsible for generating sales, developing new business opportunities, managing client accounts, and promoting the company's products, services, and project solutions. The position handles corporate, commercial, industrial, and government clients by offering various products including IT products, construction materials, electrical supplies, appliances, furniture, machinery, fabrication works, and project-based solutions such as CCTV systems, structured cabling, door access systems, networking, and other business requirements.

DUTIES AND RESPONSIBILITIES

Sales and Business Development

1. Identify and develop new clients and business opportunities.
2. Conduct client visits, product presentations, and project discussions.
3. Generate inquiries, quotations, proposals, and sales orders.
4. Achieve assigned monthly, quarterly, and annual sales targets.
5. Develop and maintain long-term relationships with clients.
6. Conduct market research and competitor analysis.
7. Expand the company's customer base through active prospecting and networking.

Product and Project Selling

1. Promote and sell company products and project solutions.
2. Understand client requirements and recommend appropriate products and services.
3. Coordinate site visits and project assessments when necessary.
4. Assist in preparing project costing, technical requirements, and commercial proposals.
5. Coordinate with suppliers and technical teams regarding project requirements.

Account Management

1. Maintain and manage assigned customer accounts.
2. Monitor client requirements, pending quotations, and ongoing negotiations.
3. Provide regular follow-ups to prospective and existing clients.
4. Ensure customer satisfaction and address concerns promptly.

Sales Administration

1. Prepare quotations, proposals, and sales documentation.
2. Update CRM and sales monitoring systems regularly.
3. Submit daily, weekly, and monthly sales activity reports.
4. Maintain accurate records of client communications and transactions.

Coordination and Project Execution

1. Coordinate with Purchasing, Accounting, Logistics, and Technical Teams.
2. Monitor order processing, delivery schedules, and project implementation.
3. Ensure timely completion of customer requirements and project deliverables.
4. Assist in resolving delivery, warranty, and project-related concerns.

Collection and Payment Monitoring

1. Monitor customer payments and collection schedules.
2. Follow up outstanding receivables and overdue accounts.
3. Coordinate collection concerns with Accounting and Collection personnel.
4. Secure payment commitments from clients.

Other Responsibilities

1. Maintain confidentiality of company and client information.
2. Comply with company policies and procedures.
3. Perform other sales-related duties assigned by management.

PRODUCTS, SERVICES, AND PROJECTS TO BE OFFERED

Information Technology (IT) Products

• Desktop Computers
• Laptops
• Servers
• Storage Devices
• Printers and Scanners
• Networking Equipment
• Software Licenses
• Cybersecurity Solutions
• Cloud Services

Construction and Building Materials

• Cement and Construction Supplies
• Hardware and Building Materials
• Finishing Materials
• Roofing and Structural Materials

Electrical and Industrial Supplies

• Electrical Materials
• Lighting Systems
• Power Distribution Equipment
• Industrial Supplies
• Safety Equipment and Tools

Office and Commercial Equipment

• Office Furniture
• Modular Workstations
• Appliances
• Audio-Visual Equipment
• Conference Room Solutions

Machinery and Equipment

• Industrial Machines
• Manufacturing Equipment
• Generators
• Specialized Equipment and Tools

Project-Based Solutions

• CCTV Systems
• Structured Cabling Systems
• Door Access Control Systems
• Biometric Systems
• Network Infrastructure
• Fiber Optic Installation
• Data Center Solutions
• Public Address Systems
• Fire Detection and Alarm Systems
• Security and Surveillance Solutions

Fabrication and Customized Projects

• Metal Fabrication
• Signages
• Customized Industrial Fabrication
• Office Fit-Out Projects
• Renovation and Improvement Projects
• Specialized Client Requirements

Corporate and Government Requirements

• Company Supplies and Equipment
• Procurement Requirements
• Government Projects
• Institutional Requirements
• Turnkey Projects
• Customized Supply and Installation Projects

QUALIFICATIONS

Educational Requirement

• Bachelor's Degree in Business Administration, Marketing, Engineering, Information Technology, Architecture, Industrial Technology, or any related course.

Experience

• Sales experience in trading, project selling, construction, IT products, industrial supplies, or government procurement is preferred.
• Fresh graduates with strong sales potential may be considered.

Skills and Competencies

1. Strong sales and negotiation skills.
2. Excellent communication and presentation abilities.
3. Ability to prepare quotations and proposals.
4. Knowledge of project-based and solution selling.
5. Strong customer relationship management skills.
6. Ability to meet sales targets and deadlines.
7. Proficiency in Microsoft Office and CRM systems.
8. Strong organizational and time management skills.

Personal Attributes

• Results-oriented.
• Self-motivated and proactive.
• Professional and trustworthy.
• Resourceful and adaptable.
• Customer-focused and relationship-driven.

KEY PERFORMANCE INDICATORS (KPIs)

1. Monthly Sales Revenue Achievement.
2. Gross Profit Generated.
3. Number of New Clients Acquired.
4. Number of Quotations Submitted.
5. Project Conversion Rate.
6. Collection Efficiency.
7. Customer Retention Rate.
8. CRM Compliance and Reporting Accuracy.
9. Client Engagement and Business Development Activities.