AVD Engineer

Job Description

Key Responsibilities:
• Azure Virtual Desktop (AVD):
Design, deploy, and manage AVD host pools, session hosts, and application groups. Configure and maintain golden images using Azure Compute Gallery.
• Nerdio Manager for Enterprise (NME):
Implement and maintain auto-scaling and auto-healing policies for cost optimization and high availability. Manage access, RBAC, and integration with Azure AD/Entra ID.
• Azure Virtual Machines (VMs):
Provision, monitor, and optimize Azure VMs for scalability and resiliency. Ensure alignment with workload requirements and performance baselines.
• Profile & User Data Management:
Configure and manage FSLogix profile containers, including Office containers and Cloud Cache, ensuring optimal performance and minimal login times.

• Storage Solutions:
Administer Azure Files and Azure NetApp Files for user profiles, application data, and enterprise workloads. Implement performance tuning, snapshots, and DR configurations.
• Device & Endpoint Management:
Leverage Microsoft Intune to manage policies, compliance baselines, app deployment, and Autopilot provisioning for virtual and physical devices.
• Windows OS & Enterprise Integration:
Support Windows 10/11 environments, GPO-to-Intune migration, and ensure security hardening and patch compliance across hybrid environments.
• Automation & Troubleshooting:
Use PowerShell/Bicep/Terraform to automate deployments, scaling policies, and image updates. Troubleshoot incidents across VDI, profiles, Intune, and storage layers.
• Collaboration & Documentation:
Work closely with Infrastructure, Security, and EUC teams to ensure solutions meet business requirements. Produce clear documentation and runbooks for support and operations.

Required Skills & Experience

• Core:
o Strong experience in Azure Virtual Desktop (AVD) deployment and administration.
o Hands-on with Azure Virtual Machines (compute, networking, backup).
o Working knowledge of Azure Compute Gallery for image lifecycle management.
o Experience with Nerdio Manager for Enterprise (NME) (or deep AVD experience with willingness to upskill).
o Expertise in NME Auto-Scaling and Auto-Healing configurations.
o Proficiency with Microsoft Intune (MDM/MAM, Autopilot, compliance policies).
o Administration of FSLogix Profile Containers with Office 365 integration.
o Storage administration with Azure Files and/or Azure NetApp Files.
o Advanced knowledge of Windows OS (Windows 10/11) enterprise configuration.

• Preferred/Desirable:
o Certifications: AZ-104, AZ-305, AZ-140, MD-102, Nerdio certifications.
o PowerShell scripting, Bicep, or Terraform automation.
o Experience in enterprise/BPO/MSP environments with 24x7 support exposure.
o Understanding of Conditional Access, Entra ID, and hybrid identity.
o Strong troubleshooting skills across VDI, profiles, networking, and storage.

Education & Qualifications
• Bachelor’s Degree in Computer Science, Information Technology, or related field
• Relevant Microsoft or Nerdio certifications highly desirable

Soft Skills
• Strong problem-solving and analytical skills.
• Excellent communication skills (English, written and spoken).
• Ability to work in a fast-paced, multinational environment.
• Strong teamwork and collaboration mindset.

Job Description - Grade Specific

Role Overview

We are seeking a highly skilled Azure Virtual Desktop (AVD) & Endpoint Engineer to design, implement, and manage enterprise-grade virtual desktop, endpoint, and storage solutions in Microsoft Azure. The ideal candidate will have strong hands-on expertise across the Azure ecosystem, with specialization in AVD, Nerdio Manager for Enterprise (NME), Intune, FSLogix, and Azure storage. This role will be responsible for ensuring seamless user experience, optimal cost-performance, and adherence to security and compliance standards.