E-Commerce/ Bpo Hiring - Costumer Service Representative
Full-time
Crescendo Staffing and Business Consulting Inc.
Description
Job Description
Benefits
Employee Recognition and Rewards
- Equity Incentive Plan, Commission, Performance Bonus
Government Mandated Benefits
- 13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Professional Development
- Job Training
Time Off & Leave
- Sick Leave, Vacation Leave
Description
WAVE 1:
Call Center Representative - Voice & Non-Voice (Chat & Email Support)
We are looking for a detail-oriented and customer-focused Voice & Non-Voice Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls , chat, email, and ticketing systems —no phone calls involved. You will assist customers by providing information, resolving issues, and ensuring a positive overall experience.
- Location: Bridgetowne / Pasig
- Employment Type: Full-time | Onsite
- Schedule: Shifting Schedule
Key Responsibilities
- Respond to customer inquiries via calls , chat, email, and messaging platforms .
- Provide accurate information regarding products/services.
- Resolve customer concerns and escalate issues when necessary.
- Process requests such as account updates, order tracking, and troubleshooting.
- Meet performance metrics including response time, accuracy, and customer satisfaction.
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the E-Commerce/ Bpo Hiring - Costumer Service Representative in Taguig vacancy
- ...professional and courteous manner. Resolve customer queries, complaints, and requests efficiently and accurately. Provide product/service information and help customers troubleshoot issues. Document all customer interactions in CRM or internal systems. Escalate...
- ...Description Create innovative costume designs that align with the vision of productions. Conduct research to understand historical contexts and character backgrounds to inform designs. Collaborate with directors and production teams to finalize costume concepts...
- ...customer experience. # No Mock Call, No Versant needed — Fully Virtual Process until Job Offer # Quick application process: 30–50 minutes # No BPO experience required — but experienced applicants are welcome # Laptop or desktop is needed for the virtual process...
- ...Requirements Educational Qualifications: Bachelor’s degree in a relevant field. Experience Level: 1–3 years of experience in customer service. Skills and Competencies: Excellent communication and interpersonal skills. Skills and Competencies: Proficient in using...
- ...Description Manage large volumes of customer inquiries while maintaining high-quality service standards. Provide information about products and services to customers through various communication channels. Resolve customer complaints and issues in a timely and...
- ...Description Provide exceptional customer service through various communication channels including phone, email, and chat. Resolve customer inquiries and issues in a timely and effective manner. Maintain a thorough knowledge of product offerings and services to...
- Job Requirements College Undergraduate or Fresh Graduate with more than 1 years of experience in International voice account Responsibilities Respond promptly to customer inquiries via phone, email, chat, or in person. Resolve customer complaints in a ...
- We are looking for friendly, professional Call Center Agents to join our team. You'll be the voice of our company, helping customers with questions, product info, and any issues that come up. Your responsibilities: Handle inbound calls with a friendly, professional...
- ...We are hiring friendly, professional Customer Service Representatives to join our team. You'll be the voice of our company, helping customers with questions, product info, and any issues that come up. What you'll do: Answer calls with a friendly, professional tone...
- ...We are seeking qualified, service-driven professionals to join our call center team—individuals who exhibit warmth, integrity, and a genuine dedication to customer satisfaction. The successful candidate will handle incoming calls, provide clear and straightforward explanations...
- ...communication and interpersonal skills, with the ability to build rapport and negotiate effectively Strong problem-solving and customer service orientation, with a commitment to delivering high-quality solutions Proficient in using sales enablement tools and technologies...
- ...Description Provide exceptional customer service and support to customers via phone, email, and chat. Resolve customer inquiries and issues effectively and efficiently, ensuring customer satisfaction. Maintain accurate and detailed records of customer interactions...
- ...customer inquiries via phone, email, and live chat in a professional manner. Provide accurate information regarding products and services to enhance customer satisfaction. Resolve complaints and issues promptly to ensure a positive customer experience. Document...
- ...We’re Hiring: Customer Service Representative (CSR) Location: McKinley Hill, Taguig City (Full Onsite) Schedule: Night Shift Job Summary: We are looking for a Customer Service Representative (CSR) who will be responsible for handling customer inquiries, resolving...
- ...Description Provide exceptional customer service support via phone, email, and chat. Resolve customer inquiries and issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with team members to...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain customer records and update information as needed. Collaborate...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues by identifying the root cause and providing effective solutions. Maintain a positive and professional attitude...
- ...exciting career filled with robust professional growth awaits you. Isn't that beautiful? Job Description Respond to E-commerce Customer Service chats Provide real-time response to customer’s inquiries and concerns and ensure the brand provides the highest level...
- ...Description Provide exceptional customer service through various channels including phone, email, and chat. Handle customer inquiries and resolve complaints in a timely and professional manner. Maintain thorough knowledge of company products and services to assist...
- ...Provide exceptional customer service by responding to inquiries via phone, email, and chat. Resolve customer complaints and issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service processes and enhance customer experience. Identify opportunities for upselling and cross-selling of products and services. Requirements...
- ...and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with team members to improve service delivery. Stay updated with product knowledge to enhance customer experience. Requirements Educational Qualifications:...
- ...and document interactions. Assist in training new customer service representatives. Collaborate with other departments to enhance customer... ...abilities and a customer-centric mindset. Working Conditions: Fast-paced BPO environment with potential for shift work....
- ...Description Provide exceptional customer service via phone, email, and chat. Resolve customer complaints and issues promptly and effectively. Maintain comprehensive knowledge of company products and services. Collaborate with team members to improve customer...
- ...Diploma or equivalent. Experience Level: 3–5 years in customer service or related field. Skills and Competencies: Strong verbal and... ...: Customer-focused with a problem-solving mindset. Working Conditions: Ability to work in a fast-paced BPO environment....
- ...effective solutions, and ensuring every interaction delivers a positive customer experience while upholding our commitment to excellent service. What You'll Do (Core Responsibilities) Handle Inbound Calls: Answer customer calls promptly and assist with inquiries...
- ...Provide exceptional customer service to clients through various communication channels. Assist customers with inquiries, complaints, and product-related issues efficiently. Maintain a positive and professional demeanor during all customer interactions. Document...
775000 $ per day
...primarily responsible for providing customer service support according to the scope of work... ...and college graduates with or without BPO experience ~ Amenable to work on shifting... ...records of conviction or arrest as part of the hiring process. Accenture is committed to...- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Address customer inquiries... ...experience. Assist in training new customer service representatives as needed. Requirements Educational Qualifications: High...
- ...metrics. Requirements Educational Qualifications: High School Diploma or equivalent. Experience Level: 1-3 years in a customer service role. Skills and Competencies: Excellent communication and interpersonal skills. Qualities and Traits: Patience, empathy,...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to E-Commerce/ Bpo Hiring - Costumer Service Representative. Be the first to apply!
