Customer Service Representative( Agent)
23000 - 25000 PhpFull-time
Gratitude Inc
NOW HIRING: Customer Service Representative – US Healthcare Account
Build Your BPO Career with a Global Healthcare Team!
Are you an experienced BPO professional looking for an exciting opportunity? Join our US Healthcare Account and provide world-class support to customers through appointment scheduling and billing assistance.
Be part of a growing team where your skills, dedication, and customer service experience are valued!
Position: Customer Service Representative (CSR)
Account: US Healthcare – Appointment Scheduling & Billing Inquiry
Work Setup: On-Site(work from office)
Salary Package: PHP 25,000
Enjoy Great Benefits!
Competitive salary package
Night Differential Allowance
Performance-Based Bonuses
Career growth opportunities
Opportunity to work with a global healthcare account
Key Responsibilities
• Assist US healthcare customers with appointment scheduling, rescheduling, and related inquiries.
• Handle billing concerns and provide accurate information and support.
• Deliver excellent customer service through professional communication.
• Maintain accurate customer records and documentation.
• Ensure customer concerns are resolved efficiently and professionally.
Who We’re Looking For
At least 6 months BPO/Call Center experience REQUIRED
Strong English communication skills
Customer-focused with excellent problem-solving abilities
Willing to work flexible schedules, including night shifts
Comfortable working in a virtual setup
Hiring Process
1️⃣ Initial Interview
2️⃣ Assessment
3️⃣ Final Interview
4️⃣ Job Offer & Onboarding
Recruitment Hub:
FSL Recruitment Hub
Science Hub Tower 1, McKinley Hills, Taguig
Recruitment Schedule: 2:00 PM – 5:00 PM
Ready to take your BPO career to the next level? Apply now and join a team delivering exceptional healthcare support!
Vacancy posted 6 hours ago
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