Customer Service Associate - Salary upto 20K-30K. Apply Now.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Provide exceptional customer service support to clients via phone, email, and chat.
- Resolve customer inquiries and issues promptly and accurately.
- Maintain records of customer interactions in the CRM system.
- Collaborate with team members to improve service delivery processes.
- Assist in training new staff members on customer service protocols.
Requirements
- Educational Qualifications: Diploma in a relevant field or equivalent experience
- Experience Level: 3–5 years of experience in customer service
- Skills and Competencies: Strong communication and interpersonal skills
- Skills and Competencies: Proficiency in using CRM software
- Qualities and Traits: Positive attitude and ability to work under pressure
- Responsibilities and Duties: Ability to multitask and handle various customer service requests
Vacancy posted 1 day ago
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