Customer Service Representative in Top Bpo's. Salary upto 35K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Assist customers with their product and service-related questions and issues.
- Document and track customer interactions in the CRM system.
- Collaborate with other team members to resolve customer issues efficiently.
- Provide feedback to management on customer concerns and service improvements.
Requirements
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 1-3 years of experience in customer service.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficient in using CRM software and MS Office.
- Qualities and Traits: Customer-focused with a problem-solving attitude.
- Working Conditions: Ability to work in a fast-paced environment.
Vacancy posted 1 day ago
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