Mortgage Loan Processor

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of our client, a leading offshore business process and professional services provider supporting clients across Australia, the United Kingdom, and the United States. This opportunity is based in Cebu city, Philippines.

We are seeking a Mortgage Processor who will support Australian Mortgage Brokers in managing loan applications from submission through settlement. The role requires a detail-oriented and analytical professional with experience in the Australian mortgage market, capable of handling lender applications, coordinating with stakeholders, and ensuring compliance with lending requirements and timelines.

Key Job Responsibilities:

• Prepare and process mortgage loan applications while ensuring all supporting documentation is complete and accurate.
• Manage the end-to-end loan application process from submission through settlement.
• Coordinate with mortgage brokers, lenders, and other stakeholders throughout the application lifecycle.
• Analyze client fact-finds, financial information, and credit reports.
• Utilize lender serviceability calculators and submit applications through lender and aggregator portals.
• Order property valuations and assist with pricing discretion requests.
• Maintain accurate records and update loan application statuses within CRM and mortgage processing systems.
• Work with various mortgage industry tools and platforms including Quickli, FileInvite, Illion, Equifax, AFG Calculator, MYCRM, Mercury, Flex, Salestrekker, Infynity, and other lender portals.
• Ensure compliance with lender policies, Australian mortgage regulations, and internal quality standards.
• Provide administrative and operational support to Australian Mortgage Brokers and Finance Brokers.

Key Job Qualifications:

• Bachelor's degree in Business, Finance, Accounting, or a related field.
• At least 1 to 3 years of experience in Australian Mortgage Processing, Loan Processing, or Parabroking.
• Strong understanding of the Australian mortgage and lending process.
• Experience working with Australian lenders, aggregators, and broker support functions.
• Proficiency in mortgage processing software, lender portals, and industry-related tools.
• Advanced Microsoft Excel skills and strong analytical capabilities.
• Excellent written and verbal communication skills in English.
• Highly organized with strong attention to detail and accuracy.
• Self-driven, proactive, and capable of working independently in a fast-paced environment.
• Ability to manage multiple applications and deadlines simultaneously.