Sales Representative

Job Purpose: Achieved sales targets through effective lead generation, successful deal closure, and strong customer relationship management aligned with company objectives.

Key Results Area and Tasks:

1. Lead Sourcing

• Source potential customer, including gathering contact information and addresses.
• Identify customer needs to ensure proper alignment of services and solutions.

2. Sales and Deal Closure

• Negotiate with customers to finalize transactions and reach agreement on service terms and conditions.

3. Presentation and Promotion

• Set meetings with customers to discuss the scope of products and services.
• Create proposals and prepare presentations for prospective clients.
• Attend marketing and promotional events representing the company.
• Set up promotional booths during events and exhibitions.

4. Outbound Sales and Prospecting

• Execute email campaigns to promote company offerings.
• Conduct SMS/text campaigns to reach a wider customer base.
• Perform outbound calls to offer products and services and respond to customer inquiries.

5. Customer Relationship Management

• Build and maintain a customer database for future business opportunities.
• Follow up with customers regarding proposals and service inquiries.
• Act as liaison between customers and internal business units to ensure smooth coordination.

6. Documentation Management and Data Privacy

• Facilitate the issuance of Non-Disclosure Agreement (NDAs) to protect confidential information shared between clients and company.
• Maintain confidentiality of the documents, reports and sensitive data.
• Organize, update and securely store all related documents and data.

7. Ad hoc

• Other work activities that may be assigned

Minimum Requirements:

1. Graduate of BS Marketing or Entrepreneurship.

2. At least 1 year experience in Sales and Marketing preferably in IT products/services.

3. Preferably with background in ISO / process flow / work instructions.