Field Collection Staff
Full-time
INGCO PH Traders Inc.
POSITION: FIELD COLLECTION STAFF
Work Location: INGCO Matina Davao Branch
Assigned Area: Davao Area
Work Setup: Field-Based / Onsite
Skills & Qualifications
- College Graduate of any course
- With experience in field collection , accounts receivable , billing , collections , or other customer-facing field operations
- Experience in conducting payment collections , delivery and countering of Statements of Account (SOA) , and obtaining customer acknowledgments
- Familiar with Accounts Receivable (AR) processes, collection documentation, and payment monitoring
- Knowledgeable in handling Official Receipts (ORs) , Statements of Account (SOAs) , collection reports, and other financial documents
- Strong communication , negotiation , and customer relationship skills
- Able to coordinate effectively with the Finance & Accounting Department , Accounts Receivable Team , Sales Team , and branch personnel
- Proficient in Microsoft Office Applications , particularly Excel , Word , Outlook , and email correspondence
- Comfortable using mobile communication tools for field reporting and coordination
- Highly organized , detail-oriented , and capable of maintaining accurate records and documentation
- Trustworthy , honest , and able to handle confidential company documents and customer payments responsibly
- Must possess a valid Professional Driver's License and be able to drive a motorcycle
- Company-issued motorcycle will be provided for official field collection activities
- Willing to conduct daily field visits and travel extensively within the Davao Area
- Can Start ASAP / Available for Immediate Deployment
Job Description
- Conduct scheduled field collection activities within the assigned Davao territory to ensure timely collection of customer payments
- Deliver, present, and obtain customer acknowledgment for Statements of Account (SOA) and other billing documents
- Collect payments from customers and ensure all collections are properly documented and promptly endorsed to the Finance & Accounting Department
- Safeguard collected payments, Official Receipts (ORs) , SOAs, and other company documents while performing field assignments
- Coordinate with the Accounts Receivable Team regarding collection schedules, payment updates, overdue accounts, and customer visits
- Provide timely reports on collection activities, customer feedback, payment status, and field observations
- Assist in monitoring overdue accounts through scheduled customer visits and follow-up activities
- Coordinate with the Sales Team and branch personnel regarding collection schedules and assigned field responsibilities
- Prepare and submit daily , weekly , and monthly collection accomplishment reports and supporting documentation
- Serve as the company's authorized field representative for the delivery and receipt of collection-related documents within the assigned territory
- Provide operational assistance to Company-Owned Stores within the assigned area whenever there are no scheduled collection activities, as directed by management
- Perform other collection, administrative, and field support duties assigned by management
Vacancy posted more than 2 months ago
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