Onboarding Associate

Position Summary:

The Onboarding Associate helps to acclimate the new hires to the company's culture and practices. This involves getting the new hires to sign the job offers and training agreements, comply with background checks, submit pre-employment requirements, and complete other necessary paperwork for labor law compliance.

Duties and Responsibilities:

• Work in close liaison with HR and Operations Departments.
• Organize and streamline the onboarding process for new hires.
• Make constant follow-ups with new hires to complete the onboarding process.
• Collect pre-employment requirements.
• Maintain trackers and keep records updated.
• Attend audit meetings and training.
• Ensure compliance with audit requirements.
• Send out a list of newly hired employees for PEME to the clinic monthly.
• Endorse a list of employees for DAF issuance to HR monthly.
• Help verify the new hires TIN and MID.
• Assist in conducting the New Hire Orientation.
• Assist in accepting walk-in applications.
• Help prepare job offers and training agreements.
• Help initiate background checks.
• Help screen resumes of applicants when needed, especially when the volume is high.
• Perform other duties of a similar nature/level or as may be assigned by superiors from time to time.

Qualifications:

• Bachelors degree in Psychology or Business Administration, or equivalent experience
• Strong attention to detail
• Strong analytical and problem-solving skills
• Good English communication skills, both written and verbal
• Can work under pressure and can maintain a positive and professional attitude towards handling employee feedback and concerns
• Proficient in MS Office applications
• Willing to work full-time on-site
• Willing to work on holidays
• Able to work occasional overtime
• Eager to start ASAP

About SVC:

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, " I work at Select VoiceCom , and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You won't regret it!

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Enjoy the following benefits:

• Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
• Life insurance program
• Free weekly in-house massage
• Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
• Career development
• Service incentive leave program
• Annual salary increase based on performance
• Fun and family-like working environment
• Quarterly team outing
• Free flowing coffee and hot chocolate
• Cozy sleeping lounge and canteen plus entertainment area
• Excellent office location in Cebu IT Park

*Terms and conditions apply.

How to apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
Pen
ID
or

Quick apply online ! If shortlisted, our recruitment team will reach out to you within 1-7 working days . Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday) .