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Mandarin Operations Specialist

Full-time

J-K Netwok Services

COMPANY PROFILE: One of the fast-growing organizations focused on verification and accreditation services, known for delivering reliable solutions that support different industries in meeting global standards. They are currently in need of a Mandarin Operations Specialist. Position: Mandarin Operations Specialist Industry: Professional Consultancy Firm Location: Alabang, Muntinlupa Schedule: Dayshift Schedule (Monday to Friday) Salary: Php50,000-Php60,000 Work Set Up: Hybrid Set-up after 3months of training on-site

BENEFITS:

  • Work equipment is provided (Laptop and extra monitor)
  • 13th month and 14th month pay
  • HMO + Dependents
  • Medicine Allowance
  • Retirement Fund
  • Allowances: Daily meal, Rice allowances
  • Vacation leave and Sick Leave
  • Government-mandated benefits

REQUIREMENTS OF THE JOB:

  • Open to Filipinos and Filipino-Chinese who are proficient in English and Mandarin.
  • Having HSK or TOCFL certification is a big advantage
  • Open to any Bachelor's Degree courses.
  • With experience in BPO, Technical writing experience and Data Analyst.
  • With experience in back office activities with the ability to collect, organize, analyze, and process data in a variety of IT applications.
  • Ability to produce clear and organized reports and e-mail/correspondence

RESPONSIBILITIES OF JOB APPLICATION:

  • Act as the primary bridge between Mandarin-speaking clients, suppliers, partners, or regional offices and local internal teams
  • Ensure that submitted materials meet international standards and company requirements.
  • Issue client invoices and generate official certificates once a formal certification decision is approved
  • Oversee daily administrative tasks, office resources, departmental assets, and marketing materials to ensure smooth team operations
  • Monitor end-to-end operational processes, customer orders, or project schedules to ensure smooth, timely execution
  • Assess and analyze certification materials, audit files, and compliance records to ensure they meet international standards and company guidelines
  • Evaluate documents in line with established work instructions and guidelines.

RECRUITMENT PROCESS:

  • Paper Screening
  • Initial Interview with HR through MS TEAMS
  • Visual and Language Assessment
  • Final Interview with Client
  • Job Offer

Vacancy posted 15 days ago
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