Customer Service Agent Hiring in Top Bpo's. Salary upto 30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Resolve customer issues and complaints while ensuring customer satisfaction.
- Maintain thorough knowledge of products and services to assist customers effectively.
- Document customer interactions and maintain accurate records of inquiries and resolutions.
- Collaborate with team members to achieve performance metrics and improve service quality.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 5–10 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Patience and empathy towards customers
- Working Conditions: Fast-paced call center environment
Vacancy posted 24 days ago
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