Customer Success Manager
NeksJob Philippines
We are looking for a Customer Service Manager who is passionate about leadership, driven by performance, and committed to delivering world-class customer satisfaction.
Responsibilities:
Handle customer calls via phone, email, or chat
Provide accurate information about products/services to international clients
Resolve customer concerns efficiently and professionally
Document interactions accurately in the system
Requirements:
High school graduate or above
Excellent English communication skills
Positive attitude and customer-focused mindset
Basic computer skills and ability to learn new systems
Benefits:
Competitive salary with international account premium
Health benefits
Career growth opportunities
Comprehensive training and support
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