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Telco CSR - Teleperformance Makati - Up to 27K

22000 - 27000 Php
Full-time

Gratitude Inc

Telco CSR - Teleperformance Makati - Up to PHP 27K - Onsite*

*Company:* Teleperformance - Makati | *Location:* Makati City - Onsite (WFO) | *Account:* Telco Account | *Salary:* Up to PHP 27,000 Salary Package

*Setup:* Onsite, Shifting Schedule, Full-Time

*About the Company:*

Teleperformance Makati is urgently hiring for its Telco Account. Minimum 3 months BPO experience required.

*Job Description:*

We are hiring Customer Service Representatives for our Telco Account in Makati. We accept candidates with at least 3 months of BPO experience, voice or non-voice.

*Key Responsibilities:*

- Handle customer inquiries and provide accurate product and service information

- Resolve telco service issues and concerns efficiently

- Ensure customer satisfaction and deliver quality service

- Meet performance targets, KPIs, and quality metrics

- Document customer interactions accurately

*Qualifications:*

- High School Graduate (Old Curriculum) or Senior High School Graduate accepted

- At least 3 months BPO experience required, voice or non-voice accepted

- Good to excellent English communication skills

- Willing to work onsite in Makati City

- Amenable to shifting schedule including nights, weekends, and holidays

- Available to start ASAP

*Benefits:*

- Up to PHP 27,000 salary package

- HMO plus government-mandated benefits

- Paid training from Day 1

- Clear career growth and promotion opportunities

- Work with the world's largest BPO company

Vacancy posted 7 days ago
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