Insurance Sales Leader (Non-Life)

Job Functions: • Oversee branch operations, implement operational policies and procedures, monitor performance against targets, and ensure compliance with company standards and regulatory requirements. • Lead, develop, and support branch teams through recruitment, coaching, performance management, and employee development initiatives to drive a collaborative and high-performing work environment. • Manage and strengthen relationships with customers and intermediaries by addressing inquiries and concerns, improving customer satisfaction, and driving loyalty through continuous service enhancements. • Drive branch sales and revenue growth across distribution channels by executing sales strategies, recruiting productive agents, identifying market opportunities, and building strong client and partner relationships. • Manage branch financial performance by overseeing budgeting, cost control, variance analysis, and ensuring accurate financial reporting and compliance with accounting standards. • Identify and manage operational, compliance, and security risks by enforcing controls, implementing safety protocols, and ensuring proper incident reporting and response. Job Requirements:

• Bachelor’s degree in Business Administration, Management, or related field (Master’s preferred)
• 3–5 years of supervisory or managerial experience, preferably in branch or insurance operations
• Strong understanding of insurance products, services, and industry practices (non-life insurance knowledge

• Proven leadership and people management skills
• Strong financial and budget management skills
• Excellent communication, interpersonal, and presentation skills
• Customer-focused with strong customer relationship management abilities
• Strong analytical, problem-solving, and decision-making skills
• Knowledge of regulatory and compliance requirements
• Highly organized with strong attention to detail and ability to multitask under pressure
• Proficient in MS Office and other relevant systems/tools (advanced computer skills preferred)
• Ability to work independently and collaboratively in a team environment
• Strong sales, marketing, and business development mindset
• Ability to adapt to changing priorities and manage multiple demands effectively
• Strong reading comprehension for technical documents, manuals, and policies