Telemarketer
Grand Canyon Multi-Holdings, Inc.
- Lead Generation – Identify and contact potential clients through outbound calls, referrals, and database lists to promote automotive products and services.
- Customer Engagement – Provide accurate information about automotive parts, services, and promotions; answer inquiries and build rapport with customers.
- Sales Support – Assist the sales team by scheduling appointments, forwarding qualified leads, and following up on prospects.
- Product Promotion – Highlight features, benefits, and competitive advantages of automotive products to encourage customer interest and purchase.
- Database Management – Maintain and update customer records, ensuring accuracy of contact details and communication logs.
- Performance Tracking – Record daily call activities, report outcomes, and meet assigned quotas for calls, leads, and conversions.
- Customer Feedback – Gather insights from customers regarding products and services to help improve offerings and customer satisfaction.
- Compliance – Adhere to company policies, ethical standards, and data privacy regulations during all customer interactions.
Qualification:
- Graduate of Marketing Management/Tourism Management
- With any relevant experience
- Background in BPO industry or customer service is an advantage
- ...Indicators as indicated by the company Able to communicate and empathize with clients Preferably with experience in doing outbound telemarketing Fluent in English, Filipino and local dialect Proficient with computer applications Basic understanding of appointment...
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