Implementation Consultant (Cebu)

Who is Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the UK. We believe no one comes to work to do a bad job or be actively disengaged, and that technology is instrumental in providing an exceptional employee experience. We are striving to create seamless but tangible interactions between employers and employees, making work a rewarding place for every single one of us . To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Autonomy : manage your own workload and decide how to deliver your work

• Customer ownership : developing meaningful relationships to achieve project success together

• Progression : clear progression path to Senior Consultant

• Learning: develop customer facing, critical thinking and technical skills

• Top 10 Employer, Sunday Times Best Places to Work Awards

• Work for a profitable, fast-growing market leader in the online reward and benefits space

Great benefits

Salary ₱45,000-50,000 + ₱5,000 allowances

Office based during probation than a hybrid working pattern (3 days in office, 2 days WFH), we will try to be flexible and accommodate your needs

✈️ 25 days paid vacation leave + 7 days paid sick leave

Your birthday off

❤️ Two half day wellbeing days

HMO and Dental Coverage for you

Life assurance

‍‍ Referral bonus

Role Overview

As an Implementation Consultant, you will be responsible for configuring and building customer solutions in line with agreed scope, implementation methodology, and quality standards. Working closely with Solution Consultants and other delivery specialists, you will ensure platform functionality is configured, tested, and delivered successfully. You'll contribute throughout the implementation lifecycle, supporting testing activities, resolving issues, and helping customers prepare for go-live. This is an excellent opportunity for someone who enjoys combining technical configuration, problem-solving, and collaboration to deliver exceptional customer outcomes.

Responsibilities

• Configure, build, and test platform functionality in line with customer requirements and delivery standards.

• Collaborate with Solution Consultants to ensure requirements are understood and technically achievable.

• Support testing activities, defect resolution, and customer readiness throughout the implementation lifecycle.

• Create and maintain implementation documentation and customer knowledge articles.

• Manage your workload effectively, communicating progress and escalating risks or blockers where required.

What are we looking for?

• Experience implementing SaaS products in an Implementation Consultant, Configuration Consultant, or similar delivery-focused role.

• Experience configuring software solutions against business requirements and following defined delivery methodologies.

• Strong attention to detail, with the ability to produce high-quality configuration, testing, and documentation outputs.

• Experience supporting system testing and user acceptance testing, including defect investigation and resolution.

• Excellent organisational, communication, and collaboration skills, with a proactive and customer-focused approach.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process

✌ Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial call with the Talent Team
Technical Task
⏳ Panel Interview with the Hiring Managers
Final Interview with the Head of Department

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.