Medical Billing Specialist - Healthcare RCM
Gratitude Inc
We are hiring Medical Billing Specialists for a Healthcare Revenue Cycle Management (RCM) account. The ideal candidates should have experience in medical billing, healthcare RCM, or customer support, along with strong communication and problem-solving skills.
The role involves assisting with medical billing inquiries, addressing payment-related concerns, explaining billing information, and ensuring accurate and professional handling of sensitive healthcare and financial information.
Key Responsibilities:
Handle medical billing and healthcare-related inquiries.
Assist with billing discrepancies, payment concerns, and account-related queries.
Review and resolve billing issues accurately and efficiently.
Explain complex billing information in a clear and professional manner.
Coordinate with relevant departments to resolve outstanding concerns.
Maintain accurate records and documentation of customer interactions.
Handle sensitive customer and healthcare information with strict confidentiality.
Follow company policies, data privacy standards, and quality guidelines.
Qualifications:
1–2 years of experience in Medical Billing, Healthcare RCM, or Customer Support.
Strong problem-solving and analytical skills.
Excellent verbal and written communication skills.
Ability to explain complex billing concepts clearly.
Professional approach to handling sensitive and confidential information.
Must be willing to work in Taguig.
Recruitment Process:
Virtual and onsite recruitment processes are available.
Candidates opting for the onsite process must walk in to proceed with their application.
No-show candidates will not be processed for the onsite recruitment route.
25000 - 33000 Php
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