CS Account Executive
25000 PhpFull-time
INNODATA KNOWLEDGE SERVICES, INC.
Provide prompt technical support via email, phone, or chat to address inquiries and troubleshoot issues Diagnose technical problems, identify root causes, and deliver effective solutions Build and maintain in-depth knowledge of our products or services to assist clients with accuracy Create helpful documentation like FAQs and troubleshooting guides for customer self-service Collaborate with teams across the organization to resolve issues and enhance products based on customer feedback. Qualification: A graduate of any 4 year course Strong customer service skills with a passion for helping others Managerial experience is an advantage Above-average English communication skills
Vacancy posted a month ago
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