CSR ASSOCIATE. Virtual Interview. Salary upto 20k-40k
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle customer inquiries and provide effective solutions to issues.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Communicate with clients via phone, email, and chat effectively.
- Track and document customer interactions and issues in the CRM.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 3-5 years of experience in customer service.
- Skills and Competencies: Excellent communication and problem-solving skills.
- Qualities and Traits: Strong interpersonal skills with a customer-focused mindset.
- Working Conditions: Ability to work in a virtual environment and flexible hours.
Vacancy posted 17 days ago
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