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Customer Service Representative

Full-time

Miranda HR

Description
  • Act as the first point of contact for customers seeking assistance.
  • Resolve customer complaints and inquiries through effective communication.
  • Maintain a positive, empathetic, and professional attitude towards customers.
  • Document customer interactions and feedback for future reference.
  • Collaborate with team members to improve customer service processes.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Entry-Level (0–2 years experience)
  • Skills and Competencies: Strong verbal and written communication skills
  • Skills and Competencies: Ability to handle stressful situations calmly
  • Qualities and Traits: Empathetic and customer-focused attitude
  • Qualities and Traits: Willingness to learn and adapt
Vacancy posted 1 day ago
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