Operations Specialist (Events Industry) | AU | WFH

Setup and Location: WFH

Work Schedule: 9:00 AM-6:00 PM (AEST) | 6:00 AM-3:00 PM (PH Time)

Employment Type: Full-time

Ready to do work that actually excites you?

Support daily operations through rostering and event coordination.

Ensure accurate staff scheduling and system updates.

Provide administrative and data entry support.

Maintain operational efficiency and compliance.

What You’ll Do

You’ll be the kind of person who:

Rostering & Staff Coordination

• Prepare and manage hospitality staff rosters.
  
• Allocate staff based on availability, skill set, and event requirements.
  
• Monitor shift changes, cancellations, and replacements.
  
• Communicate roster updates to staff in a timely manner.
  
• Ensure compliance with award rates and shift requirements.
  
• Track attendance and flag discrepancies.
  

Events Administration

• Create and update events in internal systems.
  
• Input event details including location, time, staffing requirements, and special instructions.
  
• Coordinate event changes and communicate updates to relevant teams.
  
• Assist in tracking event staffing coverage and requirements.
  

Administrative & Data Entry Support

• Perform accurate data entry into operational systems.
  
• Maintain updated records of staff profiles and availability.
  
• Generate basic operational reports (rosters, staffing coverage, etc.).
  
• Assist with documentation, filing, and record management.
  
• Support operations team with general administrative tasks.
  

Key Strategic Goals

• Ensure accurate and timely roster completion.
  
• Minimise staffing gaps across events.
  
• Maintain high data accuracy in systems.
  
• Improve operational turnaround time.
  
• Support seamless event execution through strong coordination.

Requirements

What You’ll Do

You’ll be the kind of person who:

• Strong organisational and scheduling skills.
  
• High attention to detail and accuracy.
  
• Basic understanding of rostering principles.
  
• Good communication skills (written and verbal).
  
• Proficiency in MS Office (Excel preferred).
  
• Ability to quickly learn new systems.
  
• 1–2 years administrative or operations experience.
  
• Experience in hospitality, events, or workforce scheduling (preferred).
  
• Experience in data entry or system management.
  
• Ability to multitask in a fast-paced environment.
  
• Highly organised and structured.
  
• Proactive and dependable.
  
• Strong sense of accountability.
  
• Team-oriented mindset.
  
• Ability to work under pressure and meet deadlines.
  

Benefits

Why You’ll Love Working Here

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).
  
• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).
  
• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!.

Let’s Talk

If you’re thinking “this sounds like me”—it probably is. Click apply. We can’t wait to meet you.