Vietnamese Language Specialist - PH /Onsite - Multiple Openings
70000 - 80153 PhpGratitude Inc
Vietnamese Language Specialist - PH Hybrid/Onsite - Multiple Openings
Company: Confidential
Work Location: Philippines - Hybrid / Onsite
Work Setup: Hybrid / Onsite - Shifting Schedule
Industry: BPO / Bilingual Customer Support
Employment Type: Full-Time
Salary: Competitive Package + Premium Bilingual Pay + Incentives
Openings: Multiple - Urgent Hiring
Overview:
Urgent hiring for Vietnamese speakers in the Philippines! We are looking for Vietnamese Language Specialists to support Vietnamese-speaking customers. Earn premium bilingual pay plus incentives with complete training provided. No BPO experience required - fresh graduates welcome.
Job Details:
Role: Vietnamese Language Specialist / Vietnamese Bilingual CSR
Location: Philippines - Hybrid / Onsite (depends on site assignment)
Account: Vietnamese Bilingual Support
Work Setup: Hybrid / Onsite - Shifting Schedule
Salary: Competitive Package + Premium Bilingual Pay + Incentives
Salary and Benefits:
- Competitive salary package plus incentives
- Premium pay for Vietnamese language skills
- Supportive and collaborative work culture
- Complete training provided
- Career growth opportunities
Key Responsibilities:
- Provide support to Vietnamese-speaking customers via phone, chat, and email
- Communicate in both Vietnamese and English
- Assist with billing, service requests, and account information inquiries
- Deliver excellent customer experience and resolve issues efficiently
- Accurately document all customer interactions in company systems
- Collaborate with internal teams to deliver customer-focused solutions
- Meet quality, productivity, and customer satisfaction targets
Qualifications:
- Native or fluent in Vietnamese with strong professional communication skills
- Good conversational English skills - training and systems are in English
- No BPO experience required - fresh graduates welcome
- Experience in Collections or knowledge of Order-to-Cash (O2C) process is a plus but not required
- Customer service oriented with attention to detail
- Strong communication, problem-solving, and time-management skills
- Able to work collaboratively in fast-paced environment
- Must be eligible to work in the Philippines
- Foreign nationals with valid Temporary Resident Visa (TRV) are welcome to apply
39112 - 69679 Php
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