Customer Service Representative
Full-time
Metacom Careers
Description - Handle customer inquiries and provide effective solutions.
- Assist customers via phone, email, or chat to resolve issues and ensure satisfaction.
- Maintain high levels of customer care by actively listening and empathizing with customers.
- Document customer interactions and update customer information in the database.
- Collaborate with team members to improve service delivery and customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level (0–2 years).
- Skills and Competencies: Proficient in English language, strong customer service orientation, and excellent interpersonal skills.
- Responsibilities and Duties: Ability to handle calls efficiently in a call center environment.
- Qualities and Traits: Strong people skills and ability to work in a team.
Vacancy posted 4 days ago
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