Call Center Agent - Easy Account - Beginner Friendly - Cebu ₱17,500
Full-time
NeksJob Philippines
We’re searching for friendly, customer-focused Call Center Agents to join our team. You will take calls, provide details about our products, solve problems efficiently, and create positive experiences for everyone you speak with.
Job Qualifications Main Responsibilities
Manage inbound calls and assist customers with account details, product inquiries, and order updates.
Clearly communicate company policies, available services, and account options to customers.
Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
Resolve issues efficiently, with a focus on achieving first-contact resolution.
Keep customer records updated and ensure all interactions and account changes are properly documented.
Vacancy posted 1 day ago
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