Customer Service Representative Hiring in Manila & Cebu
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers with inquiries and issues via phone, email, and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and ensure high levels of customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to enhance service delivery.
Requirements
- Educational Qualifications: Diploma or equivalent in a relevant field
- Experience Level: 5–7 years of experience in customer service
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Proficient in using customer service software and tools
- Qualities and Traits: Strong problem-solving abilities and attention to detail
- Working Conditions: Ability to work in a fast-paced environment
Vacancy posted 12 hours ago
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