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Financial CSR - No Experience Paid Training Apply Now Davao City

Full-time

Caldwell Communications

Customer Service Representative – Financial Davao City | Onsite Caldwell Communication About Caldwell Communication Caldwell Communication is actively hiring Customer Service Representatives in Davao City. We offer a competitive salary, performance-based incentives, paid training from Day 1, career growth opportunities, and a supportive people-first work environment. Our conveniently located office provides a stable and professional setting, giving you the opportunity to build a long-term career in the BPO industry. Job Description We are seeking Financial Customer Service Representatives to assist clients with account inquiries, billing concerns, and transaction-related requests while ensuring accurate information and quality service at all times. Responsibilities:

  • Respond to customer inquiries via phone, chat, or email
  • Provide guidance on financial accounts, payments, and billing concerns
  • Assist with account updates and transaction-related processes
  • Accurately document all customer interactions
  • Escalate complex issues to supervisors when needed
  • Maintain service quality and customer satisfaction standards
Schedule & Training:
  • Shifting schedules, including nights and weekends
  • Paid training on financial systems and company processes
Requirements: High School Graduate (Old Curriculum) / ALS Graduate / Senior High School Graduate
  • Good English communication skills
  • Customer-focused with attention to detail
  • Basic computer knowledge and multitasking ability
  • Willing to work onsite in Davao City
  • Willing to work on a shifting schedule
  • No experience required (Freshers are welcome)
Why Join Us
  • Competitive pay with performance incentives
  • HMO coverage and medical insurance benefits
  • Allowances, paid leaves, and additional employee programs
  • Supportive, collaborative, and growth-focused environment
Apply Now Join Caldwell Communication and start your career in financial customer service while building a stable and rewarding future in the BPO industry.

Vacancy posted a month ago
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