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Telco CSR - ResultsCX Cebu | Up to 25K Package - Onsite*

20000 - 25000 Php
Full-time

Gratitude Inc

Telco CSR - ResultsCX Cebu | Up to 25K Package - Onsite*

*Company:* ResultsCX - Cebu City

*Location:* Cebu City - Work Onsite

*Account:* Premium Telco Voice Account

*Salary:* PHP 20,000 - PHP 25,000 Package + Benefits

*Setup:* Full-Time | Onsite | Shifting Schedule

*Hiring:* Mass Hiring - Virtual Process Available

*About the Role:*

ResultsCX Cebu is urgently hiring for Premium Telco Voice Account! Earn up to PHP 25K + HMO and enjoy a fast virtual hiring process.

*Salary Based on Experience:*

- *PHP 20K Package:* 6 to 23 months of BPO voice experience

- *PHP 25K Package:* 24 months and above BPO voice experience

*Responsibilities:*

- Handle premium telco inquiries via voice support

- Provide troubleshooting, billing, and account assistance

- Resolve customer issues efficiently with empathy

- Maintain high CSAT and quality scores

- Meet KPIs and performance metrics

*Qualifications:*

- At least HS Graduate (old curriculum) or SHS Graduate

- Minimum 6 months BPO voice experience - REQUIRED

- Strong English communication skills

- Willing to work onsite in Cebu City

- Amenable to shifting schedule including nights, weekends, and holidays

- Can start ASAP

*Benefits:*

- Up to PHP 25K monthly package based on experience

- HMO + Government benefits + Incentives

- Paid training from Day 1

- Career growth and promotion opportunities

- Fast and easy virtual hiring process

*Apply now - ResultsCX Cebu Telco Account is hiring!*

Vacancy posted 23 hours ago
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